Canon imageCLASS MF7460 imageCLASS MF7400 Series Basic Operation Guide - Page 319
‑22, Error Code, Description, Action
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Error Code #0005 #0009 #0012 #0018 #0037 Description Action - The recipient did not respond within 35 seconds. - Send the document again. Contact the other party and have them check their fax machine. If you are making an overseas call, add a pause to the number. - The other party may not be using a G3 fax machine. - Check with the other party and send the document to a G3 fax machine. If the other party does not have a G3 fax machine, try sending your document using a transmission mode the other party's fax machine supports. The paper has run out or the paper drawer is not set properly. Load the paper or insert the paper drawer properly. You could not send because the other Contact the other party and ask them party's fax machine is out of paper. to load the paper. - The recipient's machine did not respond when your machine retried sending documents. - Confirm that the recipient's machine is able to communicate, and try again. - The documents could not be sent because the recipient's machine was busy. - Confirm that the recipient's machine is able to communicate, and try again. - The settings on your machine do not match the settings on the recipient's machine. - Confirm that the recipient's machine is able to communicate, and try again. - No pause was included in the telephone number when sending a fax overseas. - Insert a pause after the country code, or after the fax number of the other party, and then dial the number again. - Change the Long Distance setting on the Option screen if you are sending documents to destinations stored in the Address Book or one-touch buttons. (See "Storing/ Editing Address Book," on p. 4‑58, or "Storing/Editing One-Touch Buttons," on p. 4‑71.) The memory is full. Print, send, or delete any documents stored in memory. Troubleshooting 11‑22