Cisco 7970G Administration Guide - Page 159

Cisco Unified Communications, Manager Administration Guide, Manager System Guide

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Chapter 5 Configuring Features, Templates, Services, and Users Telephony Features Available for the Phone Table 5-1 Telephony Features for the Cisco Unified IP Phone (continued) Feature Group call pickup Hold Hold Reversion Description Configuration Reference Allows a user to answer a call ringing on a phone in another group by using a group pickup code. For more information, refer to: • Cisco Unified Communications Manager Administration Guide, "Pickup Group Configuration" chapter. • Cisco Unified Communications Manager System Guide, "Call Pickup" chapter. Allows the user to move a connected call from an active state to a held state. • Requires no configuration, unless you want to use music on hold. See "Music on Hold" in this table for information. • See also: "Hold Reversion" in this table. Limits the amount of time that a call can be on hold before reverting back to the phone that put the call on hold and alerting the user. Reverting calls are distinguished from incoming calls by a single ring (or beep, depending on the new call indicator setting for the line). This notification repeats at intervals if not resumed. For more information about configuring this feature, refer to Cisco Unified Communications Manager Features and Services Guide, "Hold Reversion" chapter. A call that triggers Hold Reversion also displays an animated icon in the call bubble and a brief message on the status line. You can configure call focus priority to favor incoming or reverting calls. Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 6.1 OL-14626-01 5-13

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5-13
Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 6.1
OL-14626-01
Chapter 5
Configuring Features, Templates, Services, and Users
Telephony Features Available for the Phone
Group call pickup
Allows a user to answer a call ringing on
a phone in another group by using a group
pickup code.
For more information, refer to:
Cisco Unified Communications
Manager Administration Guide,
Pickup Group Configuration”
chapter.
Cisco Unified Communications
Manager System Guide, “
Call
Pickup” chapter.
Hold
Allows the user to move a connected call
from an active state to a held state.
Requires no configuration,
unless you want to use music on
hold. See “Music on Hold” in
this table for information.
See also: “Hold Reversion” in
this table.
Hold Reversion
Limits the amount of time that a call can
be on hold before reverting back to the
phone that put the call on hold and
alerting the user.
Reverting calls are distinguished from
incoming calls by a single ring (or beep,
depending on the new call indicator
setting for the line). This notification
repeats at intervals if not resumed.
A call that triggers Hold Reversion also
displays an animated icon in the call
bubble and a brief message on the status
line.
You can configure call focus priority to
favor incoming or reverting calls.
For more information about
configuring this feature, refer to
Cisco Unified Communications
Manager Features and Services
Guide, “
Hold Reversion” chapter.
Table 5-1
Telephony Features for the Cisco Unified IP Phone (continued)
Feature
Description
Configuration Reference