Cisco 7970G Administration Guide - Page 201

Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone Status Menu Table 7-2 Status Messages on the Cisco Unified IP Phone 7970 Series (continued) Message Load Server is invalid No CTL installed No default router Description Possible Explanation and Action Indicates an invalid TFTP server IP address or name in the Load Server option. The Load Server setting is not valid. The Load Server specifies a TFTP server IP address or name from which the phone firmware can be retrieved for upgrades on the phones. Check the Load Server entry (from Cisco Unified Communications Manager Administration choose Device > Phone). A certificate trust list (CTL) file is not Occurs if security is not configured. If installed in the phone. security is configured, CTL file does not exist on the TFTP server. For more information, refer to Cisco Unified Communications Manager Security Guide. DHCP or static configuration did not specify a default router. • If the phone has a static IP address, verify that the default router has been configured. See the "Network Configuration Menu" section on page 4-7 section for details. • If you are using DHCP, the DHCP server has not provided a default router. Check the DHCP server configuration. Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 6.1 OL-14626-01 7-11