Cisco 7970G Administration Guide - Page 203

Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone Status Menu Table 7-2 Status Messages on the Cisco Unified IP Phone 7970 Series (continued) Message TFTP server not authorized TFTP timeout Description Possible Explanation and Action The specified TFTP server could not be found in the phone's CTL. • The DHCP server has the wrong configuration file for the TFTP server. In this case, update the TFTP server configuration to specify the correct TFTP server. The CTL file was made and then the TFTP server address changed. In this case, regenerate the CTL file. • If the phone is using a static IP address, the phone may be configured with the wrong TFTP server address. In this case, enter the correct TFTP server address in the Network Configuration menu on the phone. • If the TFTP server address is correct, there may be a problem with the CTL file. In this case, run the CTL client and update the CTL file, making sure that the proper TFTP servers are included in this file. TFTP server did not respond. • Network is busy-The errors should resolve themselves when the network load reduces. • No network connectivity between the TFTP server and the phone-Verify the network connections. • TFTP server is down-Check configuration of TFTP server. Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 6.1 OL-14626-01 7-13