Cisco 7970G Administration Guide - Page 204

Status Menu Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone Table 7-2 Status Messages on the Cisco Unified IP Phone 7970 Series (continued) Message Description Timed Out Supplicant attempted 802.1X transaction but timed out due the absence of an authenticator. Version error The name of the phone load file is incorrect. XmlDefault.cnf.xml, Name of the configuration file. or .cnf.xml corresponding to the phone device name Possible Explanation and Action Authentication typically times out if 802.1X authentication is not configured on the switch. Make sure that the phone load file has the correct name. None. This is an informational message indicating the name of the configuration file for the phone. Network Statistics Screen The Network Statistics screen displays information about the phone and network performance. Table 7-3 describes the information that displays in this screen. To display the Network Statistics screen, follow these steps: Procedure Step 1 Step 2 Step 3 Press the Settings button. Select Status. Select Network Statistics. To reset the Rx Frames, Tx Frames, and Rx Broadcasts statistics to 0, press the Clear softkey. To exit the Network Statistics screen, press the Exit softkey. 7-14 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 6.1 OL-14626-01