Cisco 7970G Administration Guide - Page 207

Expansion Module(s) Screen (SCCP Phones Only

Page 207 highlights

Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone Status Menu Expansion Module(s) Screen (SCCP Phones Only) The Expansion Module(s) screen displays information about each Cisco Unified IP Phone Expansion Module 7914 that is connected to the phone. This screen appears on SCCP phones only. Table 7-5 explains the information that is displayed on this screen for each connected expansion module. You can use this information to troubleshoot the expansion module, if necessary. In the Expansion Module(s) screen, a statistic preceded by "A" is for the first expansion module. A statistic preceded by "B" is for the second expansion module. To display the Expansion Module(s) screen, follow these steps: Procedure Step 1 Step 2 Step 3 Press the Settings button. Select Status. Select Expansion Module(s). To exit the Expansion Module(s) screen, press the Exit softkey. Table 7-5 Expansion Module Statistics Item Link State RX Discarded Bytes RX Length Err RX Checksum Err RX Invalid Message Description Overall expansion module status Number of bytes discarded due to errors Number of packets discarded due to improper length Number of packets discarded due to invalid checksum information Number of packets that have been discarded because a message was invalid or unsupported Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 6.1 OL-14626-01 7-17

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7-17
Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 6.1
OL-14626-01
Chapter 7
Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Status Menu
Expansion Module(s) Screen (SCCP Phones Only)
The Expansion Module(s) screen displays information about each Cisco Unified
IP Phone Expansion Module 7914 that is connected to the phone. This screen
appears on SCCP phones only.
Table 7-5
explains the information that is displayed on this screen for each
connected expansion module. You can use this information to troubleshoot the
expansion module, if necessary. In the Expansion Module(s) screen, a statistic
preceded by “A” is for the first expansion module. A statistic preceded by “B” is
for the second expansion module.
To display the Expansion Module(s) screen, follow these steps:
Procedure
Step 1
Press the
Settings
button.
Step 2
Select
Status.
Step 3
Select
Expansion Module(s).
To exit the Expansion Module(s) screen, press the
Exit
softkey.
Table 7-5
Expansion Module Statistics
Item
Description
Link State
Overall expansion module status
RX Discarded Bytes
Number of bytes discarded due to errors
RX Length Err
Number of packets discarded due to improper length
RX Checksum Err
Number of packets discarded due to invalid
checksum information
RX Invalid Message
Number of packets that have been discarded because
a message was invalid or unsupported