Cisco 7970G Administration Guide - Page 165

Chapter 5 Configuring Features, Templates, Services, and Users Telephony Features Available for the Phone Table 5-1 Telephony Features for the Cisco Unified IP Phone (continued) Feature Quality Reporting Tool (QRT) Redial Ring setting Description Configuration Reference Allows users to use the QRT softkey on a phone to submit information about problem phone calls. QRT can be configured for either of two user modes, depending upon the amount of user interaction desired with QRT. For more information refer to: • Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phones" chapter. • Cisco Unified Communications Manager Features and Services Guide, "Quality Report Tool" chapter. Allows users to call the most recently dialed phone number by pressing a softkey. Requires no configuration. Identifies ring type used for a line when a phone has another active call. For more information refer to: • Cisco Unified Communications Manager Administration Guide, "Directory Number Configuration" chapter. • "Creating Custom Phone Rings" section on page 6-2. Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 6.1 OL-14626-01 5-19