Cisco 7970G Administration Guide - Page 260

Where to Go for More Troubleshooting Information Chapter 9 Troubleshooting and Maintenance Where to Go for More Troubleshooting Information If you have additional questions about troubleshooting the Cisco Unified IP Phones, several Cisco.com web sites can provide you with more tips. Choose from the sites available for your access level. • Cisco Unified IP Phone Troubleshooting Resources: http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_ support_series_home.html • Cisco Products and Services (Technical Support and Documentation): http://www.cisco.com/en/US/products/sw/voicesw/tsd_products_support_ category_home.html Cleaning the Cisco Unified IP Phone To clean your Cisco Unified IP phone, use a soft, dry cloth to wipe the phone and the touchscreen. Do not apply liquids or powders directly on the phone. As with all non-weather-proof electronics, liquids and powders can damage the components and cause failures. Disable the touchscreen before cleaning it so that you will not inadvertently choose a feature from the pressure of the cleaning cloth. To disable the touchscreen so that it will not respond to touch, press the Display button for more than one second. The phone displays Touchscreen Disabled and the Display button flashes green. After one minute, the touchscreen automatically re-enables itself. To re-enable the touchscreen before that, press the flashing Display button for more than one second. The phone displays Touchscreen Enabled. 9-26 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 6.1 OL-14626-01