Cisco 7970G Administration Guide - Page 227

Device Logs, Streaming Statistics

Page 227 highlights

Chapter 8 Monitoring the Cisco Unified IP Phone Remotely Device Logs Table 8-4 Access Area and Network Area Items (continued) Item LLDP Neighbor IP Address LLDP Neighbor Port Description IP address of the neighbor device discovered by LLDP protocol. Neighbor device port to which the phone is connected discovered by LLDP protocol. Device Logs The Device Logs area on a phone's web page provides information you can use to help monitor and troubleshoot the phone. • Console Logs-Includes hyperlinks to individual log files. The console log files include debug and error messages received on the phone. • Core Dumps-Includes hyperlinks to individual dump files. • Status Messages area-Displays up to the 10 most recent status messages that the phone has generated since it was last powered up. You can also see this information from the Status Messages screen on the phone. Table 7-2 describes the status messages that can appear. To display the Status Messages, access the web page for the phone as described in the "Accessing the Web Page for a Phone" section on page 8-2, and then click the Status Messages hyperlink. • Debug Display area-Displays debug messages that might be useful to Cisco TAC if you require assistance with troubleshooting. Streaming Statistics A Cisco Unified IP Phone can stream information to and from up to three devices simultaneously. A phone streams information when it is on a a call or running a service that sends or receives audio or data. The streaming statistics areas on a phone's web page provide information about the streams. Most calls use only one stream (Stream 1), but some calls use two or three stream. For example, a barged call uses Stream 1 and Stream 2. Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 6.1 OL-14626-01 8-15

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8-15
Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 6.1
OL-14626-01
Chapter 8
Monitoring the Cisco Unified IP Phone Remotely
Device Logs
Device Logs
The Device Logs area on a phone’s web page provides information you can use
to help monitor and troubleshoot the phone.
Console Logs—Includes hyperlinks to individual log files. The console log
files include debug and error messages received on the phone.
Core Dumps—Includes hyperlinks to individual dump files.
Status Messages area—Displays up to the 10 most recent status messages that
the phone has generated since it was last powered up. You can also see this
information from the Status Messages screen on the phone.
Table 7-2
describes the status messages that can appear.
To display the Status Messages, access the web page for the phone as
described in the
“Accessing the Web Page for a Phone” section on page 8-2
,
and then click the
Status Messages
hyperlink.
Debug Display area—Displays debug messages that might be useful to Cisco
TAC if you require assistance with troubleshooting.
Streaming Statistics
A Cisco Unified IP Phone can stream information to and from up to three devices
simultaneously. A phone streams information when it is on a a call or running a
service that sends or receives audio or data.
The streaming statistics areas on a phone’s web page provide information about
the streams. Most calls use only one stream (Stream 1), but some calls use two or
three stream. For example, a barged call uses Stream 1 and Stream 2.
LLDP Neighbor IP
Address
IP address of the neighbor device discovered by LLDP
protocol.
LLDP Neighbor Port
Neighbor device port to which the phone is connected
discovered by LLDP protocol.
Table 8-4
Access Area and Network Area Items (continued)
Item
Description