Cisco SPA1001 Administration Guide - Page 169

Appendix C User Guidelines Expected call and network behavior User action required to deactivate or end Enhanced Services When the user presses the switch hook or flash button, the transferee is placed on hold. When the user successfully dials the transfer number, the transferee automatically calls the dialed number. Not applicable. Call Hold Service description Call Hold lets you put a caller on hold for an unlimited period of time. It is especially useful on phones without the hold button. Unlike a hold button, this feature provides access to a dial tone while the call is being held. User action required to Press the switch hook or flash button on the phone to place the first party on activate or use hold. You will hear a dial tone. To make another call, enter the new number. To return to call on hold, hang up, and the phone set rings with the first call on the line (or hook flash again) Expected call and network behavior User action required to Hang up the telephone. deactivate or end Three-Way Calling Service description The user can originate a call to a third party while engaging in an active call. User action required to 1. Press the switch hook or flash button on the phone to place the first party activate or use on hold 2. Listen for three short tones followed by dial tone 3. Dial the number of the third party. 4. When the third party answers you may have a conversation with them while the other party is on hold. To hold a conference with the party on hold and the third party, simply press the switch hook or flash button. Expected call and network behavior The SPA supports up to two calls per line. The SPA can conference two calls by bridging the second and third parties. User action required to Hang up the telephone. deactivate or end Document Version 3.01 Linksys ATA Administrator Guide C-7