Cisco SPA1001 Administration Guide - Page 70

Troubleshooting and Configuration FAQ Figure 1-17 Linksys ATA Caller ID Delivery Architecture a) Bellcore/ETSI Onhook Post-Ring FSK First Ring b) ETSI Onhook Post-Ring DTMF First Ring c) ETSI Onhook Pre-Ring FSK/DTMF Polarity Reversal CAS (DTAS) d) Bellcore Onhook FSK w/o Ring OSI FSK DTMF DTMF/ First FSK Ring FSK e) ETSI Onhook FSK w/o Ring Polarity Reversal CAS (DTAS) FSK f) Bellcore/ETSI Offhook FSK CAS (DTAS) Wait For ACK FSK Chapter 3 Configuring Linksys ATAs Troubleshooting and Configuration FAQ This section provides solutions to problems that may occur during the installation and operation of the Linksys ATA. If you can't find an answer here, check the Linksys website at www.linksys.com. 1. I want to use a different computer to access the administration web server. I entered http://ipaddress, but this address did not work. Use the Interactive Voice Response Menu to find out the Linksys ATA Internet IP address. Follow these steps: A. Use a telephone connected to the Phone 1 port of the Linksys ATA. B. Press **** (in other words, press the star key four times). C. Wait until you hear "Linksys configuration menu. Please enter the option followed by the # (pound) key or hang up to exit." D. Press 110#. E. You hear the IP address assigned to the Linksys ATA Internet (external) interface. Write it down. F. Press 7932#. G. Press 1 to enable WAN access to the administration web server. H. Open the web browser on a networked computer. I. Enter http://(Internet IP address of the Linksys ATA). 2. I'm trying to access the Linksys ATA administration web server, but I do not see the login screen. Instead, I see a screen saying, "404 Forbidden." If you are using Windows Explorer, perform the following steps until you see the administration web server login screen (Netscape Navigator requires similar steps): A. Click File. Make sure Work Offline is NOT checked. 3-18 Linksys ATA Administrator Guide Document Version 3.1