Compaq ProLiant 1600 Compaq ProLiant 1600 and ProLiant 1200 Servers Maintenanc - Page 83

Diagnostics Software, Diagnose Drive Array - smartstart cd

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3-29 Diagnostics Software The error messages and codes listed in Table 3-2 include all codes generated by Compaq products. Your system generates only those codes that are applicable to your configuration and options. When you select Diagnostics and Utilities from the System Configuration Utility main menu, the utility prompts you to test, inspect, upgrade, and diagnose the server. Diagnostics and Utilities are located on the system partition on the hard drive and must be accessed when a system configuration error is detected during the Power-On Self-Test (POST). Compaq Diagnostics software is also available on the Compaq SmartStart and Support Software CD. You can create a Diagnostics diskette from the SmartStart CD, and run Diagnostics from diskette. The following options are available from the Diagnostics and Utilities menu: s Test Computer s Inspect Computer s Upgrade Firmware s Remote Utilities s Diagnose Drive Array Diagnostic error codes are generated when the Diagnostics software recognizes a problem. These error codes help identify possible defective subassemblies. Tables 3-2 through 3-17 list possible error codes, a description of the error condition, and the action required to resolve the error condition. In each case, the Recommended Action column lists the steps necessary to correct the problem. After completing each step, run the Diagnostics program to verify whether the error condition has been corrected. If the error code reappears, perform the next step, then run the Diagnostics program again. Follow this procedure until the Diagnostics program no longer detects an error condition. If you encounter an error condition, complete the following steps before starting problem isolation procedures: 1. Be sure that there is proper ventilation. The computer should have approximately 12 inches (30.5 cm) clearance at the front and back of the system unit. 2. Turn off the computer and peripheral devices. 3. Disconnect any peripheral devices not required for testing. Do not disconnect the printer if you want to test it or use it to log error messages. 4. Turn on the computer. Compaq ProLiant 1600 and ProLiant 1200 Servers Maintenance and Service Guide

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3-29
Compaq ProLiant 1600 and ProLiant 1200 Servers Maintenance and Service Guide
Diagnostics Software
The error messages and codes listed in Table 3-2 include all codes generated by Compaq
products. Your system generates only those codes that are applicable to your configuration
and options.
When you select Diagnostics and Utilities from the System Configuration Utility main
menu, the utility prompts you to test, inspect, upgrade, and diagnose the server.
Diagnostics and Utilities are located on the system partition on the hard drive and must be
accessed when a system configuration error is detected during the Power-On Self-Test
(POST). Compaq Diagnostics software is also available on the Compaq SmartStart and
Support Software CD. You can create a Diagnostics diskette from the SmartStart CD, and
run Diagnostics from diskette.
The following options are available from the Diagnostics and Utilities menu:
■
Test Computer
■
Inspect Computer
■
Upgrade Firmware
■
Remote Utilities
■
Diagnose Drive Array
Diagnostic error codes are generated when the Diagnostics software recognizes a problem.
These error codes help identify possible defective subassemblies.
Tables 3-2 through 3-17
list possible error codes, a description of the error condition, and the action required to
resolve the error condition.
In each case, the Recommended Action column lists the steps necessary to correct the
problem.
After completing each step, run the Diagnostics program to verify whether the
error condition has been corrected.
If the error code reappears, perform the next step, then
run the Diagnostics program again.
Follow this procedure until the Diagnostics program no
longer detects an error condition.
If you encounter an error condition, complete the following steps before starting problem
isolation procedures:
1.
Be sure that there is proper ventilation.
The computer should have approximately
12 inches (30.5 cm) clearance at the front and back of the system unit.
2.
Turn off the computer and peripheral devices.
3.
Disconnect any peripheral devices not required for testing.
Do not disconnect the
printer if you want to test it or use it to log error messages.
4.
Turn on the computer.