Compaq ProLiant 8500 ProLiant 8500 Servers Maintenance and Service Guide - Page 114

Modem Communications Test Error Codes, Hard Drive Test Error Codes, Table 3-11

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3-36 Compaq ProLiant 8500 Server Maintenance and Service Guide 1200 - 1299, Modem Communications Test Error Codes The 1200 series of diagnostic error codes identifies failures with the modem. Table 3-11 Modem Communications Test Error Codes Error Code 1201-xx 1202-xx 1203-xx 1204-xx 1206-xx 1210-xx Description Modem internal loopback test failed. Modem timeout test failed. Modem external termination test failed. Modem auto originate test failed. Dial multifrequency tone test failed. Modem direct connect test failed. Recommended Action 1. Refer to the modem documentation for correct setup procedures and retest. 2. Check the modem line and retest. 3. Replace the modem and retest. 1700 - 1799, Hard Drive Test Error Codes The 1700 series of diagnostic error codes identifies failures with hard drives, hard drive controller boards, hard drive cabling, and system board functions. If the system uses a drive array controller, see the "Array Diagnostic Utility" section. Table 3-12 Hard Drive Test Error Codes Error Code 1700-xx 1701-xx 1702-xx 1703-xx 1704-xx 1705-xx 1708-xx 1709-xx 1710-xx Description Hard drive ID drive types test failed. Hard drive format test failed. Hard drive read test failed. Hard drive write/read/compare test failed. Hard drive random seek test failed. Hard drive controller test failed. Hard drive format bad track test failed. Hard drive reset controller test failed. Hard drive park head test failed. Recommended Action 1. Run the System Configuration Utility and verify the drive type. 2. Replace the hard drive signal and power cables and retest. 3. Replace the hard drive controller and retest. 4. Replace the hard drive and retest. 5. Replace the system board and retest. continued

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3-36
Compaq ProLiant 8500 Server Maintenance and Service Guide
1200
–
1299, Modem Communications Test Error Codes
The 1200 series of diagnostic error codes identifies failures with the modem.
Table 3-11
Modem Communications Test Error Codes
Error Code
Description
Recommended Action
1201-xx
Modem internal loopback test
failed.
1202-xx
Modem timeout test failed.
1203-xx
Modem external termination test
failed.
1204-xx
Modem auto originate test failed.
1206-xx
Dial multifrequency tone test
failed.
1210-xx
Modem direct connect test failed.
1.
Refer to the modem documentation for correct
setup procedures and retest.
2.
Check the modem line and retest.
3.
Replace the modem and retest.
1700
–
1799, Hard Drive Test Error Codes
The 1700 series of diagnostic error codes identifies failures with hard drives, hard drive
controller boards, hard drive cabling, and system board functions. If the system uses a drive
array controller, see the
“
Array Diagnostic Utility
”
section.
Table 3-12
Hard Drive Test Error Codes
Error Code
Description
Recommended Action
1700-xx
Hard drive ID drive types test
failed.
1701-xx
Hard drive format test failed.
1702-xx
Hard drive read test failed.
1703-xx
Hard drive write/read/compare
test failed.
1704-xx
Hard drive random seek test
failed.
1705-xx
Hard drive controller test failed.
1708-xx
Hard drive format bad track test
failed.
1709-xx
Hard drive reset controller test
failed.
1710-xx
Hard drive park head test failed.
1.
Run the System Configuration Utility and verify the
drive type.
2.
Replace the hard drive signal and power cables
and retest.
3.
Replace the hard drive controller and retest.
4.
Replace the hard drive and retest.
5.
Replace the system board and retest.
continued