Compaq ProLiant 8500 ProLiant 8500 Servers Maintenance and Service Guide - Page 99

Storage System Not, Disk Port Assignment

Page 99 highlights

Diagnostic Tools 3-21 Table 3-2 POST Error Messages continued Error Code Audible Beeps 1769-Slot X Drive None Array - Drive(s) disabled due to failure during expand. Select F1 to continue with logical drives disabled. Select F2 to accept data loss and to re- enable logical drives. 1771-Primary Disk None Port Address Assignment Conflict 1772-Secondary None Disk Port Address Assignment Conflict 1773-Primary Fixed None Disk Port Assignment Conflict 1774-Slot X Drive None Array - Obsolete data found in Array Accelerator. Select F1 to discard contents of Array Accelerator. Select F2 to write contents of Array Accelerator to drives. 1775-Slot X Drive None Array - ProLiant Storage System Not Responding SCSI Port (Y): Check storage system power switch and cables. Turn the system power off while checking the ProLiant power and cable connections, then turn the system power back on to retry. Probable Source of Problem SMART-2 Controller error detected. Internal and external hard drive controllers are both assigned to the primary address. Address Assignment Conflict. Internal and external hard drive controllers are both assigned to the secondary address. Fixed disk drive error detected SMART-2 Controller error detected. Storage system problem detected. Recommended Action Data has been lost while expanding the array; therefore, the drives have been temporarily disabled. Press F2 to accept the data loss and reenable the logical drives. Restore data from backup. Run the server setup utility and correct the address assignment. Run the server setup utility and correct the address assignment. Run the server setup utility and correct . Data found in array accelerator is older than data found on drives. Press F1 to discard the older data in the array accelerator and retain the newer data on the drives. Turn off power to system. Check external ProLiant power switch - external drives must all be powered up before or at the same time as the main system. Check cables. If retry does not help, try replacing the cable, firmware, backplane, or the Smart Array Controller. continued

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191

Diagnostic Tools
3-21
Table 3-2
POST Error Messages
continued
Error Code
Audible Beeps
Probable Source of Problem
Recommended Action
1769-Slot X Drive
Array - Drive(s)
disabled due to
failure during
expand. Select
F1
to
continue with logical
drives disabled.
Select
F2
to accept
data loss and to re-
enable logical drives.
None
SMART-2 Controller error
detected.
Data has been lost while
expanding the array; therefore,
the drives have been
temporarily disabled. Press
F2
to accept the data loss and
reenable the logical drives.
Restore data from backup.
1771-Primary Disk
Port Address
Assignment Conflict
None
Internal and external hard drive
controllers are both assigned to
the primary address.
Run the server setup utility and
correct the address assignment.
1772-Secondary
Disk Port Address
Assignment Conflict
None
Address Assignment Conflict.
Internal and external hard drive
controllers are both assigned to
the secondary address.
Run the server setup utility and
correct the address assignment.
1773-Primary Fixed
Disk Port Assignment
Conflict
None
Fixed disk drive error detected
Run the server setup utility and
correct .
1774-Slot X Drive
Array - Obsolete data
found in Array
Accelerator.
Select
F1
to discard
contents of Array
Accelerator.
Select
F2
to write
contents of Array
Accelerator to drives.
None
SMART-2 Controller error
detected.
Data found in array accelerator
is older than data found on
drives. Press
F1
to discard the
older data in the array
accelerator and retain the
newer data on the drives.
1775-Slot X Drive
Array - ProLiant
Storage System Not
Responding SCSI
Port (Y): Check
storage system
power switch and
cables. Turn the
system power off
while checking the
ProLiant power and
cable connections,
then turn the system
power back on to
retry.
None
Storage system problem
detected.
Turn off power to system.
Check external ProLiant power
switch
external drives must all
be powered up before or at the
same time as the main system.
Check cables. If retry does not
help, try replacing the cable,
firmware, backplane, or the
Smart Array Controller.
continued