Compaq ProLiant 8500 ProLiant 8500 Servers Maintenance and Service Guide - Page 126

Run the System Configuration Utility to, FYI: Drive bay X is

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3-48 Compaq ProLiant 8500 Server Maintenance and Service Guide Table 3-21 ADU Diagnostic Messages continued Message Description Drive (bay) X was inadvertently replaced. The physical drive was incorrectly replaced after another drive failed. Drive Monitoring features are unobtainable. Drive Monitoring is NOT enabled for SCSI Port X Drive ID X. Drive timeout occurred on physical drive bay X. Drive X indicates position Y. ADU was unable to get monitor and performance data due to fatal command problem, such as drive timeout, or unable to get data because these features are not supported on the controller. The monitor and performance features have not been enabled on this drive. ADU issued a command to a physical drive and the command was never acknowledged. Message indicates physical drive that appears to be scrambled or in a drive bay other than the one for which it was originally configured. Duplicate write memory error Error occurred reading RIS copy from SCSI Port X Drive ID X FYI: Drive (bay) X is non-Compaq supplied. Identify controller data did not match with NVRAM. Data could not be written to the array accelerator board in duplicate due to the detection of parity errors. This is not a data loss situation. An error occurred while ADU was trying to read the RIS from this drive. The installed drive was not supplied by Compaq. The identify controller data from the array controller did not match the information stored in nonvolatile RAM. This could occur if new, previously configured drives have been placed in a system that has also been previously configured. It could also occur if the firmware on the controller has been upgraded and the System Configuration Utility was not run. Recommended Action Replace the drive that was incorrectly replaced and replace the original drive that failed. Do not run the System Configuration Utility and try to reconfigure because data will be lost. Check for other errors (timeouts, and so on). If no other errors occur, upgrade the firmware to a version that supports monitor and performance, if desired. Run the System Configuration Utility to initialize the monitor and performance features. The drive or cable may be bad. Check the other error messages on the Diagnostics screen to determine resolution. Examine the graphical drive representation on ADU to determine proper drive locations. Remove drive X and place it in drive position Y. Rearrange the drives according to the ADU instructions. Replace the array accelerator board. If there were multiple errors, this drive may need to be replaced. If problems exist with this drive, replace it with a Compaq drive. Check the identify controller data under the Inspect Utility. If the firmware version field is the only difference between the controller and nonvolatile RAM data, this is not a problem. Otherwise, run the System Configuration Utility. continued

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3-48
Compaq ProLiant 8500 Server Maintenance and Service Guide
Table 3-21
ADU Diagnostic Messages
continued
Message
Description
Recommended Action
Drive (bay) X was
inadvertently
replaced.
The physical drive was incorrectly
replaced after another drive failed.
Replace the drive that was incorrectly
replaced and replace the original drive that
failed. Do not run the System
Configuration Utility and try to reconfigure
because data will be lost.
Drive Monitoring
features are
unobtainable.
ADU was unable to get monitor and
performance data due to fatal
command problem, such as drive
timeout, or unable to get data because
these features are not supported on
the controller.
Check for other errors (timeouts, and so
on). If no other errors occur, upgrade the
firmware to a version that supports
monitor and performance, if desired.
Drive Monitoring is
NOT enabled for
SCSI Port X Drive
ID X.
The monitor and performance features
have not been enabled on this drive.
Run the System Configuration Utility to
initialize the monitor and performance
features.
Drive timeout
occurred on physical
drive bay X.
ADU issued a command to a physical
drive and the command was never
acknowledged.
The drive or cable may be bad. Check the
other error messages on the Diagnostics
screen to determine resolution.
Drive X indicates
position Y.
Message indicates physical drive that
appears to be scrambled or in a drive
bay other than the one for which it
was originally configured.
Examine the graphical drive representation
on ADU to determine proper drive
locations. Remove drive X and place it in
drive position Y. Rearrange the drives
according to the ADU instructions.
Duplicate write
memory error
Data could not be written to the array
accelerator board in duplicate due to
the detection of parity errors. This is
not a data loss situation.
Replace the array accelerator board.
Error occurred
reading RIS copy
from SCSI Port X
Drive ID X
An error occurred while ADU was
trying to read the RIS from this drive.
If there were multiple errors, this drive
may need to be replaced.
FYI: Drive (bay) X is
non-Compaq
supplied.
The installed drive was not supplied by
Compaq.
If problems exist with this drive, replace it
with a Compaq drive.
Identify controller
data did not match
with NVRAM.
The identify controller data from the
array controller did not match the
information stored in nonvolatile RAM.
This could occur if new, previously
configured drives have been placed in
a system that has also been previously
configured. It could also occur if the
firmware on the controller has been
upgraded and the System
Configuration Utility was not run.
Check the identify controller data under
the Inspect Utility. If the firmware version
field is the only difference between the
controller and nonvolatile RAM data, this is
not a problem. Otherwise, run the System
Configuration Utility.
continued