Compaq ProLiant 8500 ProLiant 8500 Servers Maintenance and Service Guide - Page 89

A Processor Power Module PPM, If the Cache Accelerator is

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Diagnostic Tools 3-11 Table 3-2 POST Error Messages continued Error Code Audible Beeps 216-Voltage None Regulator Module for Processor X no longer redundant 216-Processor PPM None has lost Redundancy, Module X 218-Cache None Accelerators Not Installed. System Halted. 219-Tag Update None Rules SRAM Failure. System Halted 219-Snoop Rules None SRAM Failure. System Halted. 220-Cache None Accelerator Slot X Initialization Failed. System Halted. 221-Power Fault On None Processor Bus X 301-Keyboard Error None 301-Keyboard Error None or Test Fixture Installed ZZ-301-Keyboard None Error 303-Keyboard None Controller Error Probable Source of Problem Redundancy failed in Processor Power Module (PPM) Recommended Action To restore redundancy, replace the PPM. Indicated Power Processor Module (PPM) has lost redundancy. Cache Accelerators not installed or improperly installed Replace failed PPM assembly as indicated. Check Cache Accelerator installation. Catastrophic chipset failure occurred. Call Compaq authorized service provider. Catastrophic chipset failure occurred. Call Compaq authorized service provider. Cache Accelerator in slot X improperly installed or bad A Processor Power Module (PPM) on indicated bus is in a failed state. Keyboard failure occurred. Keyboard failure occurred. Check Cache Accelerator installation and if not properly installed, replace. If the Cache Accelerator is properly installed, see Chapter 2, "Removal and Replacement Procedures," for instructions on clearing the error. Run Compaq Diagnostics. Replace failed PPM assembly as indicated. Turn off the computer. Then reconnect the keyboard. Replace the keyboard. Keyboard failure occurred. (ZZ represents the Keyboard Scan Code.) System board, keyboard, or mouse controller failure occurred. 1. A key is stuck. Try to free it. 2. Replace the keyboard. 1. Run Compaq Diagnostics. 2. Replace failed assembly as indicated. continued

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Diagnostic Tools
3-11
Table 3-2
POST Error Messages
continued
Error Code
Audible Beeps
Probable Source of Problem
Recommended Action
216-Voltage
Regulator Module for
Processor X no
longer redundant
None
Redundancy failed in Processor
Power Module (PPM)
To restore redundancy, replace
the PPM.
216-Processor PPM
has lost Redundancy,
Module X
None
Indicated Power Processor
Module (PPM) has lost
redundancy.
Replace failed PPM assembly as
indicated.
218-Cache
Accelerators Not
Installed. System
Halted.
None
Cache Accelerators not installed
or improperly installed
Check Cache Accelerator
installation.
219-Tag Update
Rules SRAM Failure.
System Halted
None
Catastrophic chipset failure
occurred.
Call Compaq authorized service
provider.
219-Snoop Rules
SRAM Failure.
System Halted.
None
Catastrophic chipset failure
occurred.
Call Compaq authorized service
provider.
220-Cache
Accelerator Slot X
Initialization Failed.
System Halted.
None
Cache Accelerator in slot X
improperly installed or bad
Check Cache Accelerator
installation and if not properly
installed, replace.
If the Cache Accelerator is
properly installed, see
Chapter 2,
“
Removal and
Replacement Procedures,
”
for
instructions on clearing the
error.
221-Power Fault On
Processor Bus X
None
A Processor Power Module (PPM)
on indicated bus is in a failed
state.
Run Compaq Diagnostics.
Replace failed PPM assembly as
indicated.
301-Keyboard Error
None
Keyboard failure occurred.
Turn off the computer. Then
reconnect the keyboard.
301-Keyboard Error
or Test Fixture
Installed
None
Keyboard failure occurred.
Replace the keyboard.
ZZ
-301-Keyboard
Error
None
Keyboard failure occurred. (
ZZ
represents the Keyboard Scan
Code.)
1.
A key is stuck. Try to
free it.
2.
Replace the keyboard.
303-Keyboard
Controller Error
None
System board, keyboard, or
mouse controller failure
occurred.
1.
Run Compaq Diagnostics.
2.
Replace failed assembly
as indicated.
continued