Compaq ProLiant 8500 ProLiant 8500 Servers Maintenance and Service Guide - Page 127

REPLACED or LOOSE CABLE, Logical Drive X

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Diagnostic Tools 3-49 Table 3-21 ADU Diagnostic Messages continued Message Description Identify logical drive data did not match with NVRAM. The identify unit data from the array controller did not match with the information stored in nonvolatile RAM. This could occur if new, previously configured drives have been placed in a system that has also been previously configured. Insufficient adapter resources The adapter does not have sufficient resources to perform operations to the array accelerator board. Drive rebuild may be occurring. Less than 75% batteries at sufficient voltage Operation of array accelerator board has been disabled due to less than 75% of battery packs being at sufficient voltage level. Less than 75% batteries at sufficient voltage. Battery pack X below reference voltage. Battery pack on array accelerator is below required voltage levels. Logical drive X failed This logical drive failed due to a due to cache error catastrophic cache error. Logical Drive X status = FAILED Logical Drive X status = INTERIM RECOVERY Logical Drive X status = LOOSE CABLE DETECTED Logical Drive X status = NEEDS RECOVER This status could be issued for several reasons. If this logical drive is configured for No Fault Tolerance and one or more drives fail, this status will occur. If mirroring is enabled, and any two mirrored drives fail, this status will occur. If Data Guarding is enabled, and two or more drives fail in this unit, this status will occur. This status may also occur if another configured logical drive is in the WRONG DRIVE REPLACED or LOOSE CABLE DETECTED state. A physical drive in this logical drive has failed. The logical drive is operating in interim recovery mode and is vulnerable. A physical drive has a cabling problem. A physical drive in this logical drive has failed and has now been replaced. This drive needs to be rebuilt from the mirror drive or the parity data. Recommended Action Run the System Configuration Utility to configure the controller and nonvolatile RAM. Operate the system without the array accelerator board until the drive rebuild completes. Allow sufficient time for batteries to recharge (36 hours). If batteries have not recharged after 36 hours, replace the array accelerator board. Allow sufficient time for batteries to recharge (36 hours). If batteries have not recharged after 36 hours, replace the array accelerator board. Replace the array accelerator board and reconfigure using the Array Configuration Utility. Check for drive failures, wrong drive replaced, or loose cable messages. If there was a drive failure, replace the failed drives, then restore the data for this logical drive from the tape backup. Otherwise, follow the wrong drive replaced or loose cable detected procedures. Replace the failed drive as soon as possible. Turn the system off and attempt to reattach the cable onto the drive. If this does not work, replace the cable. When starting the system, select the "F1 - rebuild drive" option to rebuild the replaced drive. continued

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Diagnostic Tools
3-49
Table 3-21
ADU Diagnostic Messages
continued
Message
Description
Recommended Action
Identify logical drive
data did not match
with NVRAM.
The identify unit data from the array
controller did not match with the
information stored in nonvolatile RAM.
This could occur if new, previously
configured drives have been placed in
a system that has also been previously
configured.
Run the System Configuration Utility to
configure the controller and nonvolatile
RAM.
Insufficient adapter
resources
The adapter does not have sufficient
resources to perform operations to the
array accelerator board. Drive rebuild
may be occurring.
Operate the system without the array
accelerator board until the drive rebuild
completes.
Less than 75%
batteries at sufficient
voltage
Operation of array accelerator board
has been disabled due to less than
75% of battery packs being at
sufficient voltage level.
Allow sufficient time for batteries to
recharge (36 hours). If batteries have not
recharged after 36 hours, replace the
array accelerator board.
Less than 75%
batteries at sufficient
voltage. Battery
pack X below
reference voltage.
Battery pack on array accelerator is
below required voltage levels.
Allow sufficient time for batteries to
recharge (36 hours). If batteries have not
recharged after 36 hours, replace the
array accelerator board.
Logical drive X failed
due to cache error
This logical drive failed due to a
catastrophic cache error.
Replace the array accelerator board and
reconfigure using the Array Configuration
Utility.
Logical Drive X
status = FAILED
This status could be issued for several
reasons. If this logical drive is
configured for No Fault Tolerance and
one or more drives fail, this status will
occur. If mirroring is enabled, and any
two mirrored drives fail, this status will
occur. If Data Guarding is enabled, and
two or more drives fail in this unit, this
status will occur. This status may also
occur if another configured logical
drive is in the WRONG DRIVE
REPLACED or LOOSE CABLE
DETECTED state.
Check for drive failures, wrong drive
replaced, or loose cable messages. If there
was a drive failure, replace the failed
drives, then restore the data for this logical
drive from the tape backup. Otherwise,
follow the wrong drive replaced or loose
cable detected procedures.
Logical Drive X
status = INTERIM
RECOVERY
A physical drive in this logical drive
has failed. The logical drive is
operating in interim recovery mode
and is vulnerable.
Replace the failed drive as soon as
possible.
Logical Drive X
status = LOOSE
CABLE DETECTED
A physical drive has a cabling
problem.
Turn the system off and attempt to
reattach the cable onto the drive. If this
does not work, replace the cable.
Logical Drive X
status = NEEDS
RECOVER
A physical drive in this logical drive
has failed and has now been replaced.
This drive needs to be rebuilt from the
mirror drive or the parity data.
When starting the system, select the
“
F1
- rebuild drive
”
option to rebuild the
replaced drive.
continued