Dell C3760DN Color Laser User Manual - Page 375
Wrinkled/Stained paper, Damage on the leading edge of paper, Contact Dell.
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Wrinkled/Stained paper Action 1 Verify that the correct print media is being used. See "Supported Paper Types." If not, use the print media recommended for the printer. Does this solve your problem? 2 Check the wrinkle. Is the wrinkle within 30 mm of the four edges of the envelope? 3 Load the envelopes in the MPF properly. For details, see "Loading an Envelope in the MPF." Does this solve your problem? Yes The task is complete. This type of wrinkle is considered normal. Your printer is not at fault. The task is complete. No If printing on an envelope, go to action 2. If printing on print media other than envelopes, contact Dell. Go to action 3. Contact Dell. Damage on the leading edge of paper Action 1 When you use the MPF, reverse the paper and then try again. When you use any of the trays, change the paper and then try again. Does this solve your problem? 2 Change the paper with another one and then try again. Does this solve your problem? 3 Use any of the trays in place of the MPF. Does this solve your problem? Yes The task is complete. The task is complete. No (MPF) Go to action 2. (trays) Contact Dell. Go to action 3. The task is complete. Contact Dell. Troubleshooting Guide 373
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