Dell C3760DN Color Laser User Manual - Page 381
Tray1/Optional 550-Sheet Feeder Multi-feed Jam, MPF Multi-feed Jam, Noise
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Tray1/Optional 550-Sheet Feeder Multi-feed Jam Action 1 Ensure that tray1 or the optional 550-sheet feeder is properly inserted. Does this solve your problem? Yes The task is complete. 2 Load coated paper one sheet at a time. The task is complete. Does this solve your problem? 3 Use print media that is not damp. The task is complete. Does this solve your problem? 4 Fan the print media. The task is complete. Does this solve your problem? 5 Wipe the retard roller in tray1 or the optional 550-sheet feeder where the The task is complete. multi-feed occurred with a cloth moistened with water. Does this solve your problem? No If using coated paper, go to action 2. If using other type of print media, go to action 3. Go to action 4. Go to action 4. Go to action 5. Contact Dell. MPF Multi-feed Jam 1 Ensure the media type you are using. - - If using coated paper, go to action 2. If using other type of print media, go to action 3. 2 Load coated paper one sheet at a time. The task is complete. Go to action 4. Does this solve your problem? 3 Use print media that is not damp. The task is complete. Go to action 4. Does this solve your problem? 4 Fan the print media. The task is complete. Go to action 5. Does this solve your problem? 5 Wipe the retard roller in the MPF where the multi-feed occurred with a The task is complete. Contact Dell. cloth moistened with water. Does this solve your problem? Noise Action 1 To specify the cause of the noise, perform the Auto Registration Adjustment. Does this solve your problem? Yes No The task is complete. Go to action 2. Troubleshooting Guide 379