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Dell Inspiron 530S Owner's Manual - Page 78

Scanner Problems

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VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS - Windows XP: 1 Click Start→ Control Panel→ Printers and Other Hardware→ View installed printers or fax printers. 2 If the printer is listed, right-click the printer icon. 3 Click Properties→ Ports. For a parallel printer, ensure that the Print to the following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the following port(s): setting is USB. Windows Vista: 1 Click Start → Control Panel→ Hardware and Sound→ Printer. 2 If the printer is listed, right-click the printer icon. 3 Click Properties and click Ports. 4 Adjust the settings, as needed. R E I N S T A L L T H E P R I N T E R D R I V E R - See the printer documentation for instructions. Scanner Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: If you need technical assistance for your scanner, contact the scanner's manufacturer. C H E C K T H E S C A N N E R D O C U M E N T A T I O N - See the scanner documentation for setup and troubleshooting information. U N L O C K T H E S C A N N E R - Ensure that your scanner is unlocked if it has a locking tab or button. RESTART THE COMPUTER AND TRY THE SCANNER AGAIN CHECK THE CABLE CONNECTIONS - • See the scanner documentation for cable connection information. • Ensure that the scanner cables are securely connected to the scanner and the computer. 78 Solving Problems

Section	Page
Contents	3
1 Setting Up and Using Your Computer 15	3
2 Solving Problems 63	5
3 Troubleshooting Tools 83	6
4 Removing and Installing Parts 103	7
A Appendix 177	9
Glossary 201	10
Index 217	10
Finding Information	11
Setting Up and Using Your Computer	15
Front View of the Computer	15
Inspiron 530s/530sa/530sb/530sc/530sd	15
Back View of the Computer	17
Inspiron 530s	17
Inspiron 530sa/530sc	19
Inspiron 530sb/530sd	21
Back Panel Connectors	23
Inspiron 530s/530sa/530sc	23
Inspiron 530sb/530sd	25
Installing Your Computer in an Enclosure	27
Setting Up a Printer	29
Printer Cable	29
Connecting a USB Printer	29
Playing CDs and DVDs	31
Adjusting the Volume	32
Configuring the Audio Connectors for 5.1- Channel	33
Adjusting the Picture	33
Copying CDs and DVDs	34
How to Copy a CD or DVD	34
Using Blank CDs and DVDs	35
Helpful Tips	36
Using a Media Card Reader (Optional)	37
Connecting Two Monitors	39
Connecting Two Monitors With VGA Connectors	39
Connecting One Monitor With a VGA Connector and One Monitor With a DVI Connector	40
Connecting a TV	40
Changing the Display Settings	40
Power Management	41
Power Management Options in Microsoft® Windows® XP	41
Standby Mode	41
Hibernate Mode	42
Power Options Properties	42
Power Schemes Tab	42
Advanced Tab	43
Hibernate Tab	43
Power Management Options in Windows Vista®	44
Standby Mode	44
Hibernate Mode	45
Power Plan Properties	46
Advanced Tab	47
Enabling SpeedStep™ Technology	47
About RAID Configurations	47
RAID Level 1 Configuration	48
Configuring Your Hard Drives for RAID	49
Setting Your Computer to RAID-Enabled Mode	49
Configuring for RAID Using the Intel® Option ROM Utility	49
Creating a RAID Level 1 Configuration	49
Deleting a RAID Volume	50
Configuring for RAID Using the Intel® Matrix Storage Manager	51
Creating a RAID 1 Volume	51
Deleting a RAID Volume	52
Migrating to a RAID 1 Volume	52
Creating a Spare Hard Drive	53
Rebuilding a Degraded RAID 1 Volume	54
Transferring Information to a New Computer	54
Microsoft® Windows® XP	54
Running the Files and Settings Transfer Wizard With the Operating System Media	55
Running the Files and Settings Transfer Wizard Without the Operating System Media	56
Windows Vista®	58
Setting Up a Home and Office Network	59
Connecting to a Network Adapter	59
Setting Up a Network in the Microsoft® Windows® XP Operating System	60
Setting Up a Network in the Windows Vista® Operating System	60
Connecting to the Internet	60
Setting Up Your Internet Connection	61
Windows XP	61
Windows Vista®	62
Solving Problems	63
Troubleshooting Tips	63
Battery Problems	63
Drive Problems	64
CD and DVD drive problems	65
Problems writing to a CD/DVD-RW drive	65
Hard drive problems	66
E-Mail, Modem, and Internet Problems	66
Error Messages	68
Keyboard Problems	69
Lockups and Software Problems	70
The computer does not start up	70
The computer stops responding	70
A program stops responding	70
A program crashes repeatedly	70
A program is designed for an earlier Microsoft® Windows® operating system	71
A solid blue screen appears	71
Other software problems	71
Media Card Reader Problems	72
Memory Problems	73
Mouse Problems	74
Network Problems	75
Power Problems	76
Printer Problems	77
Scanner Problems	78
Sound and Speaker Problems	79
No sound from speakers	79
No sound from headphones	80
Video and Monitor Problems	81
If the screen is blank	81
If the screen is difficult to read	82
Troubleshooting Tools	83
Power Lights	83
Beep Codes	84
System Messages	86
Dell Diagnostics	88
When to Use the Dell Diagnostics	88
Starting the Dell Diagnostics From Your Hard Drive	88
Starting the Dell Diagnostics From the Drivers and Utilities Media	89
Dell Diagnostics Main Menu	90
Drivers	91
What is a Driver?	91
Identifying Drivers	92
Reinstalling Drivers and Utilities	92
Using Windows Device Driver Rollback	92
Using the Drivers and Utilities media	93
Manually Reinstalling Drivers	94
Troubleshooting Software and Hardware Problems in the Microsoft Windows® XP and Windows Vista® Operating System	95
Restoring Your Operating System	96
Using Microsoft® Windows® System Restore	96
Starting System Restore	96
Undoing the Last System Restore	97
Enabling System Restore	97
Using Dell PC Restore	98
Removing Dell PC Restore	99
Using the Operating System CD	100
Before You Begin	100
Reinstalling Windows® XP or Windows Vista®	100
Removing and Installing Parts	103
Before You Begin	103
Recommended Tools	103
Turning Off Your Computer	104
Before Working Inside Your Computer	104
Removing the Computer Cover	105
Removing the Support Bracket	106
Inside View of Your Computer	108
System Board Components	109
Inspiron 530s	109
Inspiron 530sa	111
Inspiron 530sb	113
Inspiron 530sc	115
Inspiron 530sd	117
Power Supply DC Connector Pin Assignments	119
DC Power Connector P7	122
Memory	123
Memory Installation Guidelines:	123
Inspiron 530s/530sa/530sc	123
Inspiron 530sb/530sd	124
Installing Memory	125
Inspiron 530s/530sa/530sc	125
Inspiron 530sb/530sd	126
Removing Memory	127
Cards	128
PCI and PCI Express Cards	128
Installing a PCI/PCI Express Card	129
Removing a PCI/PCI Express Card	133
Bezel	135
Removing the Bezel	135
Replacing the Bezel	136
Drives	137
Recommended Drive Cable Connections	137
Connecting Drive Cables	138
Drive Interface Connectors	138
Connecting and Disconnecting Drive Cables	139
Hard Drives	139
Removing a Hard Drive	139
Installing a Hard Drive	141
Installing a Second Hard Drive	142
Floppy Drive (Optional)	144
Removing a Floppy Drive	144
Installing a Floppy Drive	147
Removing the FlexBay Drive Panel Insert	149
Replacing the FlexBay Drive Panel Insert	150
Media Card Reader	150
Removing a Media Card Reader	150
Installing a Media Card Reader	152
CD/DVD Drive	154
Removing a CD/DVD Drive	154
Installing a CD/DVD Drive	155
Battery	157
Replacing the Battery	157
Power Supply	159
Replacing the Power Supply	159
I/O Panel	161
Removing the I/O Panel	161
Installing the I/O Panel	162
Processor Fan	163
Removing the Processor Fan/Heat Sink Assembly	164
Installing the Processor Fan/Heat Sink Assembly	165
Processor	166
Removing the Processor	166
Installing the Processor	167
Chassis Fan	169
Removing the Chassis Fan	169
Replacing the Chassis Fan	170
System Board	170
Removing the System Board	170
System Board Screws	171
Installing the System Board	172
Replacing the Support Bracket	173
Replacing the Computer Cover	174
Appendix	177
Specifications	177
Inspiron 530s/530sa/530sc	177
Inspiron 530sb/530sd	180
Inspiron 530s/530sa/530sb/530sc/530sd	183
System Setup	185
Overview	185
Entering System Setup	185
System Setup Screens	186
System Setup Options	186
Boot Sequence	189
Option Settings	189
Changing Boot Sequence for the Current Boot	189
Changing Boot Sequence for Future Boots	190
Clearing Forgotten Passwords	190
Inspiron 530s	191
Inspiron 530sa	191
Inspiron 530sb	192
Inspiron 530sc	192
Inspiron 530sd	193
Clearing CMOS Settings	194
Flashing the BIOS	195
Cleaning Your Computer	196
Computer, Keyboard, and Monitor	196
Mouse	196
Floppy Drive (Optional)	197
CDs and DVDs	197
Dell Technical Support Policy (U.S. Only)	197
Definition of \	198
Definition of \	198
FCC Notice (U.S. Only)	198
FCC Class B	198
Contacting Dell	200
Glossary	201

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Solving Problems

Scanner Problems

CAUTION:

Before you begin any of the procedures in this section, follow the

safety instructions in the

Product Information Guide

NOTE:

If you need technical assistance for your scanner, contact the scanner’s

manufacturer.

ERIFY

THAT

THE

PRINTER

RECOGNIZED

INDOWS

—

Windows XP:

Click

Start

→

Control Panel

→

Printers and Other Hardware

→

View installed

printers or fax printers

If the printer is listed, right-click the printer icon.

Click

Properties

→

Ports

. For a parallel printer, ensure that the

Print to the

following port(s):

setting is

LPT1 (Printer Port)

. For a USB printer, ensure that

the

Print to the following port(s):

setting is

USB

Windows Vista

Click

Start

→

Control Panel

→

Hardware and Sound

→

Printer

If the printer is listed, right-click the printer icon.

Click

Properties and click Ports

Adjust the settings, as needed.

EINSTALL

THE

PRINTER

DRIVER

—

See the printer documentation for instructions.

HECK

THE

SCANNER

DOCUMENTATION

—

See the scanner documentation for

setup and troubleshooting information.

NLOCK

THE

SCANNER

—

Ensure that your scanner is unlocked if it has a locking

tab or button.

ESTART

THE

COMPUTER

AND

TRY

THE

SCANNER

AGAIN

HECK

THE

CABLE

CONNECTIONS

—

•

See the scanner documentation for cable connection information.

•

Ensure that the scanner cables are securely connected to the scanner and the computer.