Dell V715W User's Guide - Page 126

Memory card troubleshooting

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Error Message: Failed to Connect Phone Line Error Phone Line Not Connected What it indicates: Possible solutions: The printer cannot detect a dial tone. See the "Fax troubleshooting checklist." Phone Line Busy No Answer No Caller ID Call Stopped Your telephone line or the telephone line of the receiving fax machine is busy. This happens especially if the printer is sharing the line with other devices (telephone, answering machine). • Set the printer to redial. • Increase the time between the redial attempts. • Place a test call to the number to which you want to send a fax to make sure that it is working correctly. • If the telephone line is being used by another device, then wait until the other device is finished before sending the fax. • Schedule to resend the fax at a later time. • Set the printer to scan before dialing. The scanned document is saved in the printer memory. The printer can then retrieve it and automatically redial the number. Auto Answer may have been turned off on the receiving fax machine. • Verify the number, and then resend the fax. • Set the printer to redial. Note: Depending on your country or region, there may be a limit on the number of redial attempts, regardless of the redial settings that you set in your printer. • Schedule to resend the fax at a later time. Your printer stopped the call because Disable Block No-ID. the incoming fax has no sender information. You may have chosen to block faxes with no Caller ID or faxes without Caller IDs are not allowed in your country or region. To troubleshoot error messages in the fax software, click Help to view the help information for the fax software. Memory card troubleshooting • "Memory card troubleshooting checklist" on page 127 • "Nothing happens when a memory card is inserted" on page 127 • "Cannot print documents from a memory card or flash drive" on page 127 • "Photos do not transfer from a memory card across a wireless network" on page 128 Troubleshooting 126

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Error Message:
What it indicates:
Possible solutions:
Failed to Connect
Phone Line Error
Phone Line Not Connected
The printer cannot detect a dial tone.
See the “Fax troubleshooting
checklist.”
Phone Line Busy
Your telephone line or the telephone
line of the receiving fax machine is
busy. This happens especially if the
printer is sharing the line with other
devices (telephone, answering
machine).
•
Set the printer to redial.
•
Increase the time between the
redial attempts.
•
Place a test call to the number to
which you want to send a fax to
make sure that it is working
correctly.
•
If the telephone line is being used
by another device, then wait until
the other device is finished before
sending the fax.
•
Schedule to resend the fax at a later
time.
•
Set the printer to scan before
dialing. The scanned document is
saved in the printer memory. The
printer can then retrieve it and
automatically redial the number.
No Answer
Auto Answer may have been turned
off on the receiving fax machine.
•
Verify the number, and then resend
the fax.
•
Set the printer to redial.
Note:
Depending on your country
or region, there may be a limit on
the number of redial attempts,
regardless of the redial settings
that you set in your printer.
•
Schedule to resend the fax at a later
time.
No Caller ID
Call Stopped
Your printer stopped the call because
the incoming fax has no sender
information. You may have chosen to
block faxes with no Caller ID or faxes
without Caller IDs are not allowed in
your country or region.
Disable Block No-ID.
To troubleshoot error messages in the fax software, click
Help
to view the help information for the fax software.
Memory card troubleshooting
•
“Memory card troubleshooting checklist” on page 127
•
“Nothing happens when a memory card is inserted” on page 127
•
“Cannot print documents from a memory card or flash drive” on page 127
•
“Photos do not transfer from a memory card across a wireless network” on page 128
Troubleshooting
126