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Epson Expression 10000XL User Manual - Page 80

Software Technical Support, Purchase Supplies and Accessories

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Purchase Supplies and Accessories You can purchase supplies and accessories from an Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can purchase online at www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales). Software Technical Support Use the resources listed below for help with software that came with your scanner: Software EPSON Scan ABBYY FineReader Sprint Adobe Photoshop Elements Monaco Systems MonacoEZcolor LaserSoft Imaging SilverFast (Photo version of the scanner only) Telephone and Fax* Online and E-mail U.S.: (562) 276-4382 Canada: (905) 709-3839 6:00 AM to 6:00 PM, Pacific Time, Monday through Friday epson.com/support (510) 226-6717 9:00 AM to 6:00 PM, Pacific Time, Monday through Friday www.abbyyusa.com [email protected] (206) 675-6358 6:00 AM to 5:00 PM, Pacific Time, Monday through Friday (pay support) www.adobe.com/support [email protected] (914) 347-3300 9:00 AM to 5:30 PM, Eastern Time, Monday through Friday www.xritephoto.com/ support (888) 309-4215 9:00 AM to 5:30 PM, Eastern Time, Monday through Friday (pay support) www.SilverFast.com [email protected] * Toll or long distance charges may apply. 80 Solving Problems

Section	Page
Front Matter	1
Copyright Notice	2
A Note Concerning Responsible Use of Copyrighted Materials	2
Trademarks	2
Contents	3
Welcome	7
About Your Scanner	7
Getting More Information	8
Warnings, Cautions, Notes, and Tips	8
Viewing Your Electronic Reference Guide	9
Scanning Basics	11
Placing Your Original Document	11
Using EPSON Scan	12
Scanning Your Image	13
Using the Preview Screen	15
Scanning a Photo With Adobe Photoshop Elements	19
Creating Editable Text With ABBYY FineReader Sprint	21
Using Professional Mode to Customize Your Scans	23
Scanning to a File With EPSON Scan	27
Getting the Most From Your Scanner	29
Scanning Tips	29
Selecting a Suitable Resolution	30
Getting Color Accuracy	31
Enhancing Image Quality	33
Using Color Restoration	33
Using Unsharp Mask	34
Using Descreening	35
Using Backlight Correction	36
Using Dust Removal	37
Using Grain Reduction	38
Batch Scanning Photos and Film	39
Placing Your Photos	39
Previewing Your Images in Thumbnail Mode	40
Scanning With the a Start Button	42
Windows Vista or XP	42
Windows 2000	44
Using Optional Equipment	45
Transparency Unit	46
Unpacking the Transparency Unit	46
Installing the Transparency Unit	47
Using the Transparency Unit	48
Automatic Document Feeder	55
Unpacking the Automatic Document Feeder	55
Installing the Automatic Document Feeder	56
Loading Pages in the Automatic Document Feeder	58
Scanning Your Document	60
Clearing Paper Jams	61
Network Image Express Interface Card	63
Setting Up Client Computers	63
Installing the Card in Your Scanner	63
Connecting the Scanner to Your Network	64
Setting Up EPSON Scan	65
Maintenance	67
Transporting the Scanner	67
Cleaning the Scanner	68
Solving Problems	69
Checking the Status Lights	70
Problems and Solutions	71
Scanner Problems	71
Software Problems	73
Quality Problems	74
Uninstalling Your Scanner Software	77
Where To Get Help	79
Epson Technical Support	79
Software Technical Support	80
Specifications	81
Scanner	81
General	81
Electrical	82
Environmental	82
Standards and Approvals	82
USB Interface	82
IEEE 1394 (FireWire) Interface	82
Environmental	83
Transparency Unit (B12B813362)	83
Automatic Document Feeder (B813212)	83
Requirements and Notices	85
System Requirements	85
Windows	85
Macintosh	86
Important Safety Instructions	86
Declaration of Conformity	87
FCC Compliance Statement	88
Energy Star Compliance	89
Warranty	89