General timing chart
.............................................................................................................
58
Printer calibration
.................................................................................................................
59
5
Removal and replacement
Overview
................................................................................................................................................
62
Service approach
...................................................................................................................................
63
Pre-service procedures
.........................................................................................................
63
Removal and replacement procedures
.................................................................................................
64
Print cartridge replacement
...................................................................................................
64
ETB removal and replacement
.............................................................................................
66
Fuser removal and replacement
...........................................................................................
74
Formatter removal and replacement
....................................................................................
82
DC controller removal and replacement
...............................................................................
86
Separation pad removal and replacement
............................................................................
88
Paper pickup roller removal and replacement
......................................................................
89
Control panel removal and replacement
...............................................................................
91
6
Troubleshooting
Troubleshooting process
.......................................................................................................................
98
Troubleshooting checklist
.....................................................................................................
98
Clearing jams
........................................................................................................................................
99
Paper path
............................................................................................................................
99
Common causes of paper jams
..........................................................................................
100
Where to look for jams
........................................................................................................
101
Jams inside the printer
........................................................................................................
102
Input jams
...........................................................................................................................
103
Tray 1
.................................................................................................................
103
Tray 2
.................................................................................................................
104
Output jams
.........................................................................................................................
104
Jams in the top bin
.............................................................................................
104
Pickup delay jam
................................................................................................
105
Pickup stationary jam
.........................................................................................
105
Delivery delay jam
..............................................................................................
105
Wrapping jam
......................................................................................................................
105
Delivery stationary jam
.......................................................................................................
105
Start-up residual paper jam
................................................................................................
105
Door open jam
....................................................................................................................
106
Print problems
......................................................................................................................................
107
Getting information
..............................................................................................................
107
Control panel messages
....................................................................................
107
Alert and warning messages
.............................................................
107
Critical error messages
.....................................................................
108
Supplies messages
...........................................................................
109
Status messages
...............................................................................
112
Status log only messages
.................................................................
112
Reports menu
.....................................................................................................
113
Configuration page
.............................................................................................
114
Supplies Status page
.........................................................................................
116
Status log
...........................................................................................................
116
Service menu settings
........................................................................................
118
ENWW
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