HP 5000ps HP DesignJet 5000 Series Printer - Pocket Guide
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- HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 1
pocket.book Page 1 Sunday, October 29, 2000 5:09 PM file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 2
following sources: n The HP Designjet WebAccess tool, for information about your printer status, technical support, on-line documentation etc. n HP Designjet Online: www.hp.com/go/designjet. For latest product information including on-line documentation. n The Setup Instructions which came with your - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 3
Functional Areas, 2 Print Mode Selection, 8 Internal Prints, 10 Print the Configuration, 10 Menu Print, 11 Other Internal Prints, 12 Front-Panel HP-GL/2 Setting, 20 Setup Menu - Page Format, 21 Consumable Menu - Media Menu, 23 Consumable Menu - Ink Cartridge Menu, 24 Consumable Menu - Printhead - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 4
5:09 PM 2 - Use The Front panel Functional Areas The front-panel of the printer is made up of the following functional areas: Status Lights (green) Action Keys Functional Standby key and status light. On/Off Power LED (red when in standby) Standby Push-key Message Display file:///D|/hydra/ug_loc - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 5
-panel is the where the navigation keys are located. The navigation keys are Top, Back, ↑, ↓ and Enter. You use these keys to navigate through the menu system the reverse of this guide, for detailed descriptions for errors and status messages. Functional Areas USE THE FRONT PANEL file:///D|/hydra - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 6
a variety of information. When one of the four menus is highlight the front-panel displays the following information: Printer setup menu The Setup Menu icon looks like this If the Printer Setup menu is selected, there is brief and overall description on the status of the consumable. If Functional - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 7
front-panel displays the status of each of the printheads. If there is a problem with one or more of the printheads, the front-panel will display an action message or a error code see page 5, in section Front-Panel Messages on the reverse of this guide for more details. USE THE FRONT PANEL file - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 8
, October 29, 2000 5:09 PM 6 - Use The Front panel If you press Enter now, you will go to the Printhead Menu, see Consumable Menu - Printhead Menu, on page 25. Menus To configure the printer use the menus to select and change the settings. Use the up and down keys to navigate and press - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 9
waiting. (CANCEL key) see Cancelling a Page, on page 141. Load and unload media (LOAD/UNLOAD key) see Loading the New Roll of Media, on page 42. Select the print mode (Max Quality, Productivity and Max. Functional Areas Speed). A green light indicates the setting you have selected. See - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 10
Mode Selection Choose Max. Speed for maximum productivity. Ideal for checking prints, when image quality is not the most important. Choose Productivity to get a good combination of print quality and productivity. Print quality setting Max. Speed Productivity Max. Quality Default Resolution 300 - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 11
cases, settings in your application software or printer driver will override the settings you make on the front-panel of the printer. USE THE Functional Areas Standby key The printer has a standby mode where, after a period of inactivity, the printer goes into a sleep mode (lowpower usage mode - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 12
the Ready message. 4. Press the ↑ and ↓ keys on the front-panel simultaneously to print the Current Configuration Print. 5. The front-panel displays the message Receiving while the file is being processed, and then Printing as the printer starts printing. Internal Prints file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 13
pocket.book Page 11 Sunday, October 29, 2000 5:09 PM 11 - Use The Front panel Menu Print You can see the complete menu structure available on the printer by printing the Front Panel Menu print or see page Front-Panel Menus, on page 14. Use it to help you to navigate the menus. NOTE: The - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 14
current settings for all the printer's features. Printer Usage Information print The Printer Usage Information print shows the status of the printer's usage counters. This information includes the total number of prints, number of prints per print mode, and total amount of ink used per color. The - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 15
cause of image quality problems see page 31, in section Image Quality on the reverse of this guide. Internal Prints definitions in the currently-selected color palette. See the 'Using Your Printer CD'. Demo Prints These are prints showing the capabilities of the printer. Service Configuration The - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 16
-panel only when the TUR is installed and NOT loaded with media or when the TUR is not installed. 5. The items marked with (@) require PostScript drivers. file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 17
15 - Use The Front panel Setup Menu - Device Setup Device Setup TUR Installed Cutter Reduced Margins Lang Drying Time NO,YES On, Off On, Off HP-GL/2 PostScript@, Automatic Automatic, None Manual 255 .. 2, 1 min USE THE FRONT PANEL Front-Panel Menus file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 18
pocket.book Page 16 Sunday, October 29, 2000 5:09 PM 16 - Use The Front panel Setup Menu - I/O Setup I/O setup No I/O card found Card ID Card ID Card Setup Card Setup I/O timeout Configuration Advanced 0.5 min .. 30 min Reset Card Front-Panel Menus file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 19
Lens Maintenance No (Continue), Yes (Replace) Yes, No Print usage, View usage Short, Full Printhead alignment, Color Calibration Accuracy HP-GL/2 config Service config. Usage report Print Quality Ram present, Service ID Hard Disk, Code Rev. PS Code Rev, PS Font code Up, Down Automatic clean Clean - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 20
Use The Front panel Setup Menu - Internal RIP Settings Internal RIP Settings Start printing Ink Emulation @ Color calibration, Black Replacem., Enhanced Optimized, Immediately After processing RGB@ CMYK @ Off,On @ PS scale @ 100% .. 419%, Fit to page @ Native sRGB Apple RGB @ Adobe RGB - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 21
pocket.book Page 19 Sunday, October 29, 2000 5:09 PM 19 - Use The Front panel Setup Menu - Nesting Nesting Queue mgmt # .... Nest Off In Order Copies Statistics Move to top, Delete Page 99 .. 2, 1 min 99 .. 1,0 width, Length Front-Panel Menus USE THE FRONT PANEL file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 22
pocket.book Page 20 Sunday, October 29, 2000 5:09 PM 20 - Use The Front panel Setup Menu - HP-GL/2 Setting Front-Panel Menus HPGL/2 settings Palette Define Palette Merge Software, Factory, Palette A, B Palette A, Palette B Factory On/Off Pen no. 0 ... 15 Pen no. 0 ... 15 - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 23
PM 21 - Use The Front panel Setup Menu - Page Format Page Format Size Inked Area, Software Extrawide Oversize Arch JIS ANSI ISO 1.0X1.4m 42inX59in 44X62in 1.2X1.7m -Panel Menus 0 .. 270 Normal, Extended Automatic Manual On, Off 30 .. 5, 0 mm USE THE FRONT PANEL file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 24
pocket.book Page 22 Sunday, October 29, 2000 5:09 PM 22 - Use The Front panel Setup Menu - Demos Demos Palette Menu Samples Front-Panel Menus file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 25
pocket.book Page 23 Sunday, October 29, 2000 5:09 PM 23 - Use The Front panel Consumable Menu - Media Menu Roll/Sheet Info. Media Selection Delete Media Move Media Vendor Name Type of Media Width Printable Area Profile Revision *HW Coated (Econ) *HW Coated *Coated Paper *Photo Imaging Gloss * - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 26
PM 24 - Use The Front panel Consumable Menu - Ink Cartridge Menu Light Cyan cart Info Light Magenta cart Info Yellow cart. Info Cyan cart Info Magenta cart Info Black cart Info Replace Ink Cartridge HP No. 81 Ink Cartridge Ink Level Capacity Part Number Manufacture Date Yes, No Front-Panel Menus - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 27
2000 5:09 PM 25 - Use The Front panel Consumable Menu - Printhead Menu Front-Panel Menus Printhead Info Recover Printheads Replace Printheads Light Cyan Info Light Magenta Info Yellow Info Cyan Info Magenta Info Black Info All Printheads Cyan Magenta Yellow Black Light C Light M Yes, No USE THE - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 28
menu system using the display keys. Press the Top key to go back to the top (1st) level. This will bring you to the setup menu and move to the next menu level, when in the menu system b Change the printer's configuration to the highlighted menu item indicated with a √ symbol. The ... characters in - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 29
Menu Icon. If it does not, press the Top key. Navigation 2. Press the Enter key to enter the printer setup menu. The front-panel will now display the printer setup menus: To see how to change from the full menu to the short menu, see Navigation Examples, on page 28. Note: If - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 30
Mode The front-panel displays two types of menu. One is the short menu. This menu only contains the settings for everyday use of the printer. The other menu is the full menu mode which contains all of the menus. 1. Make sure the front-panel displays the - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 31
the Top key. Navigation Examples Changing the Page Size This example shows how to adjust the page size. 1. Make sure the front-panel displays the printer Setup Menu Icon. If it does not, press the Top key. Then Press the Enter key. USE THE FRONT PANEL file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 32
pocket.book Page 30 Sunday, October 29, 2000 5:09 PM 30 - Use The Front panel 2. The front-panel will now display the printer setup options: 3. Press the ↓ key until "Page Format" is selected. Press the Enter key. 4. The correct menu is already highlighted. Press the Enter key to - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 33
pocket.book Page 31 Sunday, October 29, 2000 5:09 PM 31 - Use The Front panel 6. 'Software' is now selected.The selection you have made will be indicated by the √ symbol. 7. To exit the menu system, press the Top key. Navigation Examples USE THE FRONT PANEL file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 34
panel Changing the Drying Time This example adjusts the drying time, a setting used to suit special printing conditions. See the 'Using Your Printer CD' for more details. 1. Make sure the front-panel displays the printer Setup Menu Icon. If it does not, press the Top key. Then Press the Enter key - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 35
Press the Enter key. 6. Press the Enter key to select it as the setting for Drying time. Navigation Examples 5. Press the ↑ or ↓ key to select "Manual". 7. Press the ↑ or ↓ key to select the drying time. 8. To exit the menu system, press the Top key. USE THE FRONT PANEL file:///D|/hydra/ug_loc - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 36
- Use The Front panel Restoring the Default Menu If you are unsure about the settings you have made, or if you prefer to reset the printers' default menu, go to the "Utilities" menu and select "Default menu". Navigation Examples file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 37
Page 35 Sunday, October 29, 2000 5:09 PM 35 - Load & Unload Media Loading and Unloading Media 2 Installing a New Roll into the Printer, 39 Loading the New Roll of Media, 42 Loading the Media onto the Take Up Reel, 51 Unloading the Media from the Take-Up Reel, 58 Removing the Roll of - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 38
printer check: Loading Roll Media Guidelines The media is wound onto the spindle tightly. Ensure the media spindle is loaded correctly, with the media guides installed firmly onto the spindle. If you are using a three-inch cardboard core, make sure the core adaptors supplied with the printer - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 39
replace the spindle with the new type of media. Extra spindles are available from HP see Ordering Accessories Loading media onto the Take Up Reel When loading media onto the Take Up Reel: Check firmly into both media guides. If you need to feed more media from the printer, and the 'Move Media - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 40
Up Reel is supplied as standard. For the HP Designjet 42inch/1.07m printer it is an optional accessory which you can order, see the 'Using Your Printer CD'. Help with loading When loading media there is information available from: The pocket guide installed at the back of the printer There are - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 41
moving. 2. Remove the empty spindle by pulling firmly on each end A and then B as indicated below. Installing a New Roll into the Printer The spindle has a stop at each end to keep the roll in position. The stop at the left-hand end can be removed to mount a - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 42
If it is not, remove the roll, turn it 180 degrees and slide it back on to the spindle. 6. Put the removable stop on to the upper end 7. Ensure the spindle guide is pushed down as far as it will go. 8. With the movable roll stop on the left, slide the spindle into the printer left and then right as - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 43
media should hang down from the roll exactly as shown below. Installing a New Roll into the Printer If you are a regular user of different types of media, you can change the media over the spindles. b remove and replace the spindle with the new type of media. NOTE: Extra spindles are available from - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 44
and turned On in the Device Setup menu. HP Designjet 42 inch (1.07m) only The following procedure includes references to the Take Up Reel which is an accessory which you can order. See the 'Using Your Printer CD' Loading the New Roll of Media 1. Check the leading edge as it unwinds from the spool - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 45
pocket.book Page 43 Sunday, October 29, 2000 5:09 PM 43 - Load & Unload Media c Retract the blade and return the knife to its pocket. Loading the New Roll of Media 4 Make sure that the front-panel displays the Ready for media message. Shown below is an example of what the front-panel will display - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 46
pocket.book Page 44 Sunday, October 29, 2000 5:09 PM 44 - Load & Unload Media 6. The front-panel displays: 7. Select roll and press Enter. 8. Open the window (Optional). Loading the New Roll of Media NOTE: If you have loaded media before and you are an experienced user, you may want to leave - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 47
pocket.book Page 45 Sunday, October 29, 2000 5:09 PM 45 - Load & Unload Media 9. Lift the media load lever. 10.Pull out approximately 1m of media (3ft). Loading the New Roll of Media 11.Carefully insert the roll media edge as shown below. LOAD AND UNLOAD MEDIA file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 48
pocket.book Page 46 Sunday, October 29, 2000 5:09 PM 46 - Load & Unload Media 12.Continue inserting the roll media until it emerges from the printer as shown below. 13.The front-panel displays: Loading the New Roll of Media 14. Take hold of the edges of the media now extending - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 49
pocket.book Page 47 Sunday, October 29, 2000 5:09 PM 47 - Load & Unload Media If the window is open the frontpanel displays: 16.Lower the window. Loading the New Roll of Media 17.The printer checks the media alignment. HP Designjet 60 inch (1.52m) only 18.If the media is correctly aligned the - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 50
various vendors of media if they have been down loaded. See the 'Using Your Printer CD' for more details. Select the vendor of the media you are using. Press a standard length of roll. The remaining length should be printed on the end of the roll (if you have not trimmed it). In this - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 51
using the ↑ and ↓ keys to the amount printed on the end of the roll of media. Press the Enter. key. NOTE: To turn on and off the media length tracking function see Media Length Tracking, on page 71. Loading the New Roll of Media HP Designjet 42 inch (1.07m) only 25.The front-panel - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 52
Page 50 Sunday, October 29, 2000 5:09 PM 50 - Load & Unload Media HP Designjet 42 inch (1.07m) only The front-panel displays the following and is ready to print. Loading the New Roll of Media HP Designjet 60 inch (1.52m) only The printer is ready to load the media onto the Take Up Reel. Follow the - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 53
the Take Up Reel The following procedure is only applicable to the HP Designjet 5000 when the Take Up Reel has been installed as an optional accessory. To order the Take Up Reel refer to the 'Using Your Printer CD'. The first part of loading media onto the Take Up Reel is attaching the end - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 54
front of the deflector, as shown below. Loading the Media onto the Take Up Reel 3. Move the adjustment levers on the left and right paper guides to the unlocked position. file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 55
core must be positioned on the take-up reel spindle so that the media is in the center, between the media guides. Adjust the position of the core as shown below. Loading the Media onto the Take Up Reel 5. When you have adjusted the position of the - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 56
5:09 PM 54 - Load & Unload Media 6 Pull the media taut to the position shown below. Do not attempt to pull more media out of the printer; if you need more media, use the front-panel. Use tape to secure the media to the core tube. Loading the Media onto the Take - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 57
pocket.book Page 55 Sunday, October 29, 2000 5:09 PM 55 - Load & Unload Media 8. Important: Press the media wind button on the take-up reel panel indicated below to wind the media once around the core. 9. Press the ↓ button on the front-panel again to advance some more media: enough to enable you to - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 58
PM 56 - Load & Unload Media It is important that the media weight is the same width as the media you are using. By matching color coded lengths of plastic tube, you can make a media weight for different widths of standard paper sizes. CAUTION Loading the Media onto the Take Up Reel - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 59
2000 5:09 PM 57 - Load & Unload Media 11.Press Enter on the printer's front-panel, which will then display the Ready message. NOTE: When the take Take Up Reel 12.Shown below is how the printer will look when it is in operation. As media is fed from the printer it drops down in a loop and up into - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 60
Unloading the Media from the Take-Up Reel To unload the roll media from the take-up reel, perform the following procedure. 1. Ensure that the ink is dry. 2. Press the LOAD/UNLOAD MEDIA key on the front-panel. Unloading the Media from the Take-Up Reel 3. The front-panel displays: file - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 61
-caps first. Unloading the Media from the Take-Up Reel 5. Press the media wind button shown below to wind the media hanging down from the printer onto the take-up reel. LOAD AND UNLOAD MEDIA file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 62
pocket.book Page 60 Sunday, October 29, 2000 5:09 PM 60 - Load & Unload Media 6. Press Enter on the printer's front-panel. The printer will now cut the media. Unloading the Media from the Take-Up Reel 7. Press the media wind button again. file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 63
pocket.book Page 61 Sunday, October 29, 2000 5:09 PM 61 - Load & Unload Media 8. The media hanging down will be wound onto the core tube. Unloading the Media from the Take-Up Reel 9. Slide open the spindle lock on the right-hand side of the take-up reel. LOAD AND UNLOAD MEDIA file:///D|/hydra/ - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 64
& Unload Media 10.Remove the Take-Up Reel spindle. Unloading the Media from the Take-Up Reel 11.Unlock and remove the left- hand media guide from the take-up reel spindle. 12.Remove the core tube from the spindle. Take-up reel spindle Take-Up Core tube (with paper) file - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 65
Roll of Media from the printer 2. The printer will remove the media from the printer. 3. Turn the blue media stop by hand, until the media is fully removed from inside the printers' media path. NOTE: If the media length tracking feature is switched on, the printer will print how much media you have - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 66
pocket.book Page 64 Sunday, October 29, 2000 5:09 PM 64 - Load & Unload Media 4. Press the Enter key. 5. Remove the roll media from the printer by pulling on the roll as indicated by the arrows. Removing the Roll of Media from the printer file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 67
& Unload Media Loading Sheet Media Loading Sheet Media 2. Press the Load/Unload key on the front-panel. NOTE: Roll media must be removed from the printer before you can proceed with this procedure. 1. Make sure that the frontpanel displays the 'Ready for media' message. Shown here is an example of - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 68
pocket.book Page 66 Sunday, October 29, 2000 5:09 PM 66 - Load & Unload Media 5. The front-panel now displays: 6. Lift the media load lever. 7. The front-panel now displays: 8. Insert the media into the printer as shown below. Loading Sheet Media file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 69
pocket.book Page 67 Sunday, October 29, 2000 5:09 PM 67 - Load & Unload Media 9. Insert the media until the media re-appears from the printer as shown below. 10.Pull the media out from the top. Loading Sheet Media LOAD AND UNLOAD MEDIA file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 70
pocket.book Page 68 Sunday, October 29, 2000 5:09 PM 68 - Load & Unload Media 11.Align the media with the line as shown below. 12.Lower the media load lever. Loading Sheet Media file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 71
- Load & Unload Media 13.The front-panel will display the following message if the window is open: 14.Lower the window. 15.The front-panel displays various vendors of media. Select the vendor of the media "Ready" and you can now begin to print. LOAD AND UNLOAD MEDIA file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 72
, October 29, 2000 5:09 PM 70 - Load & Unload Media Unloading Sheet Media To unload a single sheet of media from the printer, press the Load/Unload Media key located on the front-panel. To give the ink time to dry the printer holds the media for some time. (Refer to Drying Time 'Using Your - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 73
Page 71 Sunday, October 29, 2000 5:09 PM 71 - Load & Unload Media Media Length Tracking 2. The front-panel displays: There is a function in the printer which enables the printer to register through the front-panel how much media is left on the roll you are using. This is called the paper length - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 74
pocket.book Page 72 Sunday, October 29, 2000 5:09 PM 72 - Load & Unload Media 4. Press the Enter key. The front-panel displays: 6. The front-panel displays: Media Length Tracking 5. Select "Media length tracking". Press the Enter key. 7. Select Yes and press the Enter key. The front-panel - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 75
Maintain the Ink System 3 Ink Cartridge Statistics, 74 Ink Cartridge Removal, 75 Ink Cartridge Installation, 77 Printhead Statistics, 79 Printhead Removal, 81 Printhead Installation, 85 Printhead Cleaner Removal, 88 Printhead Cleaner Installation, 91 After Replacing a Printhead and Printhead Cleaner - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 76
front-panel displays: Ink Cartridge Statistics The information supplied is: The make of the ink cartridge (HP No.81 or HP No.83 are recommended) The percentage of how much ink is remaining Original capacity of the ink cartridge in milliliters Re-order part number of the ink cartridge The - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 77
(the brake lever is pressed down) to prevent the printer from moving. There are two types of ink cartridge removal. The ink cartridge is very low and you want to replace the ink cartridge with a full one for unattended printing, with the view to replacing it again and using until empty. The - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 78
and upward, as indicated by the arrow shown below. Ink Cartridge Removal 5. This releases the ink cartridge, you can then pull it out horizontally. NOTE: Avoid touching the end of ink cartridge which is inserted into the printer, as there may be ink on the connection. file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 79
slot. If you have difficulty inserting the ink cartridge, do not attempt to force it. Check again that the color of the ink cartridge matches the color of the ink cartridge slot, also that the colored marker is at the top of the ink cartridge. 3. Slide the ink cartridge into the slot until you feel - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 80
pocket.book Page 78 Sunday, October 29, 2000 5:09 PM 78 - Maintain The Ink System 5. The front-panel displays: 6. Press the Enter key to continue. NOTE: Avoid storing partially used ink cartridges on their ends. Ink Cartridge Installation file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 81
, October 29, 2000 5:09 PM 79 - Maintain The Ink System Printhead Statistics 1. To get information on your printheads, press the Top key on the front-panel to go to the Setup Menu. 2. Press the ↑ or ↓ key until the front-panel displays the printhead menu icon. Press the Enter key. 3. Press the - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 82
. Printhead Statistics The information supplied is: Warranty Status The make of the printheads (HP No.81 or HP No. 83 are recommended) The current status of the printhead Re-order part number of the printhead The time that the printhead has been operating in the printer How much ink has - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 83
on at the Power Isolation Switch. 1. Select the Printhead Menu on the front-panel by using the ↑ and ↓ keys, and then press the ENTER key. 2. Select the "Replace printhead" option by using the ↑ and ↓ keys, and then and press the ENTER key. 3. The printer moves the carriage into the correct - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 84
pocket.book Page 82 Sunday, October 29, 2000 5:09 PM 82 - Maintain The Ink System 4. Lift the window and locate the Carriage Assembly. Window Printhead Removal 5. Pull up and release the latch on top of the carriage assembly. file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 85
pocket.book Page 83 Sunday, October 29, 2000 5:09 PM 83 - Maintain The Ink System 6. Lift up the cover. This will now give you access to the printheads. Printhead Removal 7. To remove a printhead, lift up the blue handle. MAINTAIN THE INK SYSTEM file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 86
Sunday, October 29, 2000 5:09 PM 84 - Maintain The Ink System 8. Place your index finger through the loop of the blue handle. 9. Gentle pull the blue handle upward until the printhead is released from the carriage assembly. 10.The front-panel displays: Printhead Removal file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 87
that the printhead is to be inserted in. 2. Insert the new printhead into the correct carriage assembly position. Blue Protective Cap The printhead is designed to prevent you from accidentally inserting it into the wrong position. Check that the colored label MAINTAIN THE INK SYSTEM file - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 88
pocket.book Page 86 Sunday, October 29, 2000 5:09 PM 86 - Maintain The Ink System 3. Push down in the direction indicated by the arrow shown below. Printhead Installation 4. When installing the new printhead there may be some resistance, so you need to press it down firmly but smoothly. file - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 89
on the carriage and lower the window. 7. After closing the cover over the printheads and closing the window the front-panel displays: 8. Now replace a new printhead cleaner see the next page for details. CAUTION Printhead Installation Leaving the old printhead cleaner in the printer will shorten - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 90
29, 2000 5:09 PM 88 - Maintain The Ink System Printhead Cleaner Removal When removing the printhead cleaners: Be careful not to get ink on your hands. There may be ink on, around and inside the replaced printhead cleaner. Do not lay the replaced printhead cleaner on its side or turn it upside - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 91
89 Sunday, October 29, 2000 5:09 PM 89 - Maintain The Ink System 3. Open the service station door to access the printhead cleaners. 4. When the door has been opened the front-panel displays: Printhead Installation 5. Each printhead cleaner has a handle on the front. To remove, press inward and - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 92
slots and slide the printhead cleaner out horizontally as shown below. CAUTION Printhead Installation When replacing a printhead always replace the corresponding printhead cleaner. Leaving the old printhead cleaner in the printer will seriously shorten the new printhead's life and possibly damage - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 93
91 - Maintain The Ink System Printhead Cleaner Installation The plastic bag in which the new printhead cleaner comes in can be used to dispose of the old printhead and printhead cleaner. 1. Insert each printhead cleaner into the correct color slot location, in the service station, in the direction - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 94
92 - Maintain The Ink System 3. When you have inserted the printhead cleaner(s) into the printer, close the door. NOTE: The printer needs all the ink cartridges, printheads and printhead cleaners installed before it can continue. 4. If paper is not loaded, the front-panel will instruct you to load - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 95
-panel displays Ready, you are ready to print. NOTE: Make sure the printer window and the right door are closed after you replace the HP supplies. The printer will not print while these are open. After Replacing a Printhead and Printhead Cleaner MAINTAIN THE INK SYSTEM file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 96
pocket.book Page 94 Sunday, October 29, 2000 5:09 PM 94 - Maintain The Ink System After Replacing a Printhead and Printhead Cleaner file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 97
pocket.book Page 95 Sunday, October 29, 2000 5:09 PM Change the Ink System 4 Ink System Removal, 96 Ink System Installation, 113 Troubleshooting, 130 Troubleshooting, 130 CHANGE THE INK SYSTEM file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 98
Removal animation: 1. Insert the HP Designjet 5000/5000PS Using Your Printer CD-ROM in the computer's CD-ROM drive 2. From the welcome screen select "How do I Switch Ink Types". 3. Press the go to topic button to display the correct topic in the HP Designjet 5000/5000PS User's Guide. 4. Click on the - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 99
97 Sunday, October 29, 2000 5:09 PM 97 - Change The Ink System Removing the Ink Supplies Use the following procedure to remove the ink supplies from your printer. 1. Press the TOP key on the front-panel to go to the main menu. 2. Select the Printer Setup Menu on the front-panel by using the ↑ and - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 100
pocket.book Page 98 Sunday, October 29, 2000 5:09 PM 98 - Change The Ink System 7. Lift the window and locate the carriage assembly Window Carriage Ink System Removal 8. Pull up and release the latch on top of the carriage assembly. file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 101
pocket.book Page 99 Sunday, October 29, 2000 5:09 PM 99 - Change The Ink System 9. Lift up the cover. This will now give you access to the printheads. Ink System Removal 10. To remove a printhead, lift up the blue handle. CHANGE THE INK SYSTEM file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 102
pocket.book Page 100 Sunday, October 29, 2000 5:09 PM 100 - Change The Ink System 11. Place your index finger through the loop of the blue handle. Ink System Removal 12. Gently pull the blue handle upward until the printhead is released from the carriage assembly. file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 103
place until you can store them in the HP Printhead Storage container. You will not be able to do this until you have installed the supplies that are already in the container into the printer. 16. Close the cover on the carriage and close the window to continue. 17. The front-panel displays: CHANGE - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 104
Sunday, October 29, 2000 5:09 PM 102 - Change The Ink System 18. The printhead cleaners are located in the slots, behind the right hand door, at the front of the printer. Ink System Removal 19. Open the right hand door to access the printhead cleaners. Right hand door 20. When the door has been - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 105
. ST069 NOTE: Put the removed printhead cleaners in a safe place until you can store them in the HP Printhead Storage container. You will not be able to do this until you have installed the supplies that are already in the container into the printer. CHANGE THE INK SYSTEM file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 106
have been removed close the right hand door. 24. The printer checks that all the printhead cleaners have been removed, after this the front-panel displays: 25. Remove the ink cartridges by pushing the dimpled recess in the ink cartridge inward and upward, as indicated by the arrow shown below - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 107
horizontally. CAUTION Ink System Removal Wait. At this point in the procedure the printer prepares for an Ink System change. 28. Wait until the printer prompts you with message prompting you to power down the printer. 27. Ensure you remove all of the ink cartridges. CHANGE THE INK SYSTEM file - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 108
procedure to remove the ink tubes from your printer. 1. Switch the printer off using the On/Off switch at the back of the printer. However leave the power cord plugged in. Ink System Removal 2. Open the window completely. NOTE: Do not use the support bar to hold the window open because it will - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 109
pocket.book Page 107 Sunday, October 29, 2000 5:09 PM 107 - Change The Ink System 3. Push in the two retaining clips either side of the printhead tube connector. Ink System Removal 4. Pull the printhead tube connector towards you. CHANGE THE INK SYSTEM file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 110
108 - Change The Ink System 5. Push down on the gray button and slide it to the left to release the clip securing the tubes to the carriage as shown below in the top view of the printer. Ink System Removal 6. Pull the printhead tube connector between the two tube guides. file:///D|/hydra/ug_loc - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 111
Sunday, October 29, 2000 5:09 PM 109 - Change The Ink System 7. Release the retaining clip by pulling it away from holding brackets. Ink System Removal NOTE: Working from the rear of the printer. 8. Open the door at the back of the left hand cover. CHANGE THE INK SYSTEM file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 112
Page 110 Sunday, October 29, 2000 5:09 PM 110 - Change The Ink System 9. Remove the air tube from the rear of the ink cartridge tube connector by pushing down on the button and pulling the tube away to the side. CAUTION Ink System Removal : Do not attempt to disconnect any of the other - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 113
111 Sunday, October 29, 2000 5:09 PM 111 - Change The Ink System 10. Remove the electrical connector from the rear of the ink cartridge tube connector. Ink System Removal 11. Rotate the three latches at the rear of the ink cartridge tube connector. This will release the complete assembly. CHANGE - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 114
of the left hand side. Ink System Removal NOTE: Carefully place the removed tubes in the open window until you can store them in the HP Ink Tubes Container. You will not be able to do this until you have ink tubes that are already in the container into the printer. 13. The complete assembly can - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 115
1. Insert the HP Designjet 5000/5000PS Using Your Printer CD-ROM in the computer's CD-ROM drive 2. From the welcome screen select "How do I Switch Ink Types". 3. Press the go to topic button to display the correct topic in the HP Designjet 5000/5000PS User's Guide. Ink System Installation 4. Click - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 116
ink type as the printheads, printhead cleaners and the ink cartridges you are also installing. All the components must have the same identification symbol. Use the following procedure to install the Ink Tubes. 1. Carefully lift the ink tubes out of the HP Ink Tubes Container (see Troubleshooting - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 117
October 29, 2000 5:09 PM 115 - Change The Ink System 3. Rotate the three latches at the rear of the ink cartridge tube connector. This will lock the complete assembly into place. Ink System Installation 4. Connect the air tube to the rear of the ink cartridge tube connector by pushing down on the - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 118
- Change The Ink System 5. Connect the electrical connector into the rear of the ink cartridge tube connector. Ink System Installation 6. Install the ink system tubes between the two tube guides. CAUTION Do not install the tubes twisted or you could damage your printer. file:///D|/hydra/ug_loc - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 119
by pushing it onto the holding brackets shown below. Ink System Installation 8. Carefully adjust the routing of the ink tubes to ensure they are correctly positioned in the tube guide. Ink Tube Guides Ink Tubes correctly routed in Ink Tube Guides CHANGE THE INK SYSTEM file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 120
door at the back of the left hand cover. CAUTION It is very important to the correct operation of the printer that the tubes are not twisted and are correctly positioned in the tube guides. The tubes must be installed so that they do not interfere with the path of the carriage. file:///D|/hydra - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 121
pocket.book Page 119 Sunday, October 29, 2000 5:09 PM 119 - Change The Ink System Ink System Installation 11. Install the tubes to the carriage as shown below. Slide the assembly to the right until it is locked to the the carriage CHANGE THE INK SYSTEM file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 122
29, 2000 5:09 PM 120 - Change The Ink System 12. Install the printhead tube connector onto the carriage assembly. Ink System Installation 13.Carefully place the previously removed ink tubes in the HP Ink Tubes container (see Using the Printheads and Ink Tubes Containers, on page 135). file - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 123
has been replaced Ink System Installation The Printheads and Printhead Cleaners you are going to install are all in the HP Printhead Storage container (see Troubleshooting, on page 130). 1. Ensure that the window is closed. 2. Switch the power isolator switch at the back of the printer to the - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 124
Use the ↑ and ↓ keys to select the Printhead Menu, and then press the ENTER key. 5. The front-panel displays: 6. Select the "Replace printhead" option by using the ↑ and ↓ keys, and then and press the ENTER key. 7. The printer moves the carriage into the correct position. When this is finished the - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 125
pocket.book Page 123 Sunday, October 29, 2000 5:09 PM 123 - Change The Ink System 8. Lift the window and locate the Carriage Assembly. Window Ink System Installation 9. Pull up and release the latch on top of the carriage assembly. CHANGE THE INK SYSTEM file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 126
pocket.book Page 124 Sunday, October 29, 2000 5:09 PM 124 - Change The Ink System 10.Insert the printhead from the HP Printhead Storage container into the correct carriage assembly position. Ink System Installation 11.Push down in the direction indicated by the arrow shown below. 12.Insert all - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 127
you to close the cover on the carriage and lower the window. 14.After closing the cover over the printheads and closing the window the front-panel displays: Ink System Installation 15.Open the service station door to access the printhead cleaners. CHANGE THE INK SYSTEM file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 128
door has been opened the front-panel displays: 17.Insert each printhead cleaner into the correct color slot location, in the Ink System Installation service station, in the direction indicated by the arrow shown below. 18.When the printhead cleaner has been pushed all the way in, press inwards and - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 129
Sunday, October 29, 2000 5:09 PM 127 - Change The Ink System not register the new printhead cleaner until the right hand door is closed. Ink System Installation 19.When you have inserted the printhead cleaner(s) into the printer, close the door. CHANGE THE INK SYSTEM file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 130
is designed to prevent you from inserting the wrong ink type or into the wrong color slot. If you have difficulty inserting the ink cartridge, do not attempt to force it. Check again that the color of the ink cartridge matches the color of the ink cartridge slot, also that the colored marker is at - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 131
. 28.If paper is not loaded, the front-panel will instruct you to load the paper. 29.Store all the previously removed Printheads and Printhead Cleaners in the HP Printhead Storage container. 25.Repeat steps 22 to 24 for all the ink cartridges. CHANGE THE INK SYSTEM file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 132
in the tube guide. a Switch off the printer. b Correctly install the ink tubes (see step 6 on page 116). c Switch on the printer. You have installed ink tubes designed for a 42 inch (1.07m) model HP Designjet 5000 series printer into a 60 inch (1.52m) model. Remove the ink tubes and install - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 133
, October 29, 2000 5:09 PM 131 - Change The Ink System Troubleshooting Problem Reason and solution The front panel displays the following message after completing its initialization process: WARNING Incorrect type of Tubes System switch power off You have not correctly connected the electrical - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 134
The Ink System Troubleshooting Problem When you try to insert ink cartridges you keep getting the following message for one or more of the ink cartridges the ink cartridge tube connector. a Switch off the printer. b Open the door at the back of the left hand cover. c Make sure the ink cartridge - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 135
29, 2000 5:09 PM 133 - Change The Ink System Troubleshooting Problem Reason and solution When you try to insert printheads you keep getting the following message for one or more of the printheads on the front panel: XX02 Reseat The printhead tube connector is not correctly connected the - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 136
134 - Change The Ink System Troubleshooting Problem You cannot insert an ink cartridges into the ink cartridge slot labelled with the same color. Reason and solution You are trying to insert the wrong type of ink cartridge for the type of ink system installed in the printer. Insert the correct - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 137
container so they should be stored in accordance with instructions given on their packaging. Ink Supplies The HP Printhead Storage container is designed to ensure that the Printheads and Printhead Cleaners you have removed from your printer remain in a fully operational state while they are being - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 138
have removed from the printer. Whenever you remove the ink tubes from the printer you must store them in the HP Ink Tubes container so that ink tubes do not get damaged or twisted. The following illustrations show the correct routing for the Using the Printheads and Ink Tubes Containers 42inch/1m - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 139
pocket.book Page 137 Sunday, October 29, 2000 5:09 PM 137 - Change The Ink System 60inch/1.5m Using the Printheads and Ink Tubes Containers CHANGE THE INK SYSTEM file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 140
pocket.book Page 138 Sunday, October 29, 2000 5:09 PM 138 - Change The Ink System Using the Printheads and Ink Tubes Containers file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 141
pocket.book Page 139 Sunday, October 29, 2000 5:09 PM Manage the Prints 5 HP Designjet WebAccess, 140 Pages Printing or Drying, 141 Managing the Queue, 142 The 'Start Printing' Options, 142 Nesting Pages, 146 MANAGE THE PRINTS file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 142
29, 2000 5:09 PM 140 - Manage The Prints HP Designjet WebAccess Among the many things that WebAccess can do is to track and alter the queueing and nesting of your printer. To use WebAccess, Start your Web browser and give the address of your printer, as follows: http://address/ where address is - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 143
mean RTL and HP-GL/2 jobs are single page jobs, however a single PostScript job may have more than one page. Where we talk about the print paper, the term page means a single output page. Cancelling a Page 1. Press Cancel on the front-panel. Pages Printing or Drying The printer advances the paper - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 144
PM 142 - Manage The Prints Managing the Queue Managing the Queue The information included here only applies if you are using HP drivers. Jobs and Pages When the queue. What is the Queue? Your printer can store pages in a queue at the same time as printing the current page. It stores them page by - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 145
does the Printer Wait for Another File?, on page 148. You may have "wait for preview" selected in you HP Designjet Driver. This is a function you can use to check if the pre-view image is the one you want. You can check the pre-view in the WebAccess tool, then select "Start print". Managing the - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 146
queue as more files are sent. However, if you have sent a file in error, and want to avoid any chance of it being reprinted, you can simply selecting it and choosing Delete. To remove a job that has not yet been printed, simply identify it by its position in the queue (see Position in Queue, on - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 147
a Job in the Queue, on page 144). Use Copies (see below). Use Copies (see below) Managing the Queue be printed; for example, choosing 2 for a page not yet printed means you will get the one original and one copy. The maximum is 99. The setting you specify in this option overrides any value set - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 148
, October 29, 2000 5:09 PM 146 - Manage The Prints Nesting Pages What is Nesting? Nesting means placing pages side-by Nesting?, on page 147 Nesting Pages Automatic Rotation only with HP/ GL-2 files Rotate an Image with nesting on? The printer may automatically rotate a page in nesting. It may do - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 149
Resolution must be the same. The jobs must be the same. If you send an HP GL/2 job to the printer for example and then a Postscript job is sent to the printer, the HP GL/2 job will not be printed and only the PostScript job will print (this also applies the other way around). MANAGE THE - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 150
pocket.book Page 148 Sunday, October 29, 2000 5:09 PM 148 - Manage The Prints How Long does the Printer Wait for Another File? So that the printer can make the best nest possible, it waits after a file has been received to check if a subsequent page will nest with it or with pages already in the - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 151
pocket.book Page 1 Sunday, October 29, 2000 5:09 PM file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 152
29, 2000 5:09 PM ©2000 Hewlett-Packard English Hewlett-Packard, Inkjet Commercial Division, Avda. Graells, 501, 08190 Sant Cugat del Valles, Barcelona, Spain See the other side of this Pocket Guide for information about other documents available with your HP Designjet. file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 153
.book Page 1 Sunday, October 29, 2000 5:09 PM Front-Panel Messages 6 Status code interpretation, 2 Front Panel Messages, 5 Printhead Status Messages, 19 Ink Cartridge Error Messages, 25 Printhead Cleaner Error Messages, 27 System Error Messages, 28 FRONT-PANEL MESSAGES file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 154
see Status Numbers, on page 19. Status code interpretation have a replace message displayed.To find out which colored printhead has the error, select the printhead icon. You will see the status of all the printheads at once. The consumable Error code After the status number there will be a brief - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 155
status code and contact your HP representative. To check if it is in warranty refer to page 79, in section Maintain the Ink System on the reverse of this guide. For detailed warranty information refer to the HP Designjet 5000 series legal information Document which came with your printer. FRONT - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 156
Panel Messages Status Codes The tables in Printhead Status Messages, on page 19 for example, show the status numbers with the message 'replace' or "reseat" i.e. next to them. Perform the Action message i.e. 'replace', 'reseat' or 'recover' first, if this does not solve the problem, refer to the - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 157
calibration error code which comes with this message and contact your HP representative. If the printer was performing a calibration to correct an internal error the correct functioning of the printer maybe affected. 1. Press the Enter to continue. you can continue to print, but if you have problems - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 158
Panel Messages Status Edge not found. Reload media. Error processing job Flushing rest of job Full ink cartridges needed Have ink tube replaced or risk printer damage Contact HP Front Panel Messages Description Procedure The line sensor on the carriage cannot see the edge of the media. This - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 159
when you first turn the printer on from the power switch. The media has finished printing but due to certain conditions the image needs time to dry. The internal ink system tubes need replacing. Select 'Yes' and replace with genuine HP components See the "Using Your Printer CD". You can put the - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 160
Contact your HP representative to arrange for an on-site visit to perform the maintenance procedure. Insert the correct printhead(s) into the carriage assembly. Check the interconnect to see if they need cleaning. See page 63, in section The Ink Supply on the reverse of this guide. For more - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 161
Procedure You have selected replace printheads and the front panel is guiding you through the procedure. The printer is prompting you to lift the window of the printer so that you can install 'normal' printheads into the printer. you must only remove the Setup printheads when you have initialized - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 162
. Front Panel Messages Procedure For an animation on the loading roll procedure see Loading the New Roll of Media, on page 42 The media is not being fed into the printer For guidelines on loading media see Loading Roll straight. Media Guidelines, on page 36 The roll is mis-positioned in the - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 163
with the media going into the printer, see Loading the New Roll of Media, on page 42. Check you have loaded the media correctly as shown in the procedure Loading the New Roll of Media, on page 42. See the "Using Your Printer CD" for details of the downloading media profiles procedure. If this is - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 164
the ink systems inside the printer. The printer has received a print file and is processing the information before commencing printing. Front Panel Messages Procedure None Contact your local HP representative. Arrange a time, which would be convenient for you and he will service the printer. To - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 165
to the printhead menu and press Enter key. This is an ink cartridge removal instruction. You are unloading media from the printer, you must first remove the media weight from the Take Up Reel before you can complete the procedure. Front Panel Messages Procedure If you have problems printing refer - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 166
Front Panel Messages Description Procedure The printer is informing you that there is a printhead that needs replacement. The printer is designed so that when you replace a printhead you must also replace the printhead cleaner. This is an ink cartridge removal instruction. The setup message is - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 167
power off Switch power off Check media path Description This means that the media has not been fed into the printer straight. The printer is prompting you to load media into the printer before it can perform a calibration. The printer is prompting you to isolate the printer from the power supply - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 168
Page 16 Sunday, October 29, 2000 5:09 PM 16 - Front Panel Messages Status Switch power off Check printhead path Switch power off Restart printer startup with all Ink cartridges System error Unknown ink cart. Press ENTER = accept Front Panel Messages Description Procedure There is a media jam in - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 169
reached its END OF LIFE. Contact HP Representative. Replace Tubes System. Front Panel Messages Description Procedure The printer is in the process of nesting. The printer's ink cartridges are working correctly, you should only remove them if you are printing a large image unattended and there is - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 170
WARNING!!! You are going to reset the WebAccess Passwd. You need to cut this media manually Description You have a security setting for the WebAccess tool. This is an optional setting . See the "Using Your Printer CD" for more details. Use a knife or scissors to cut the media. file:///D|/ - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 171
the printhead and the printer carriage. There is an electrical failure a.See Status code interpretation printhead and insert the printhead again. 2. Remove the printhead and clean the interconnect, refer to 63, in section The Ink Supply on the reverse of this guide. 3. Replace the printhead - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 172
XX ranges from 00 - 55 XX03 Replace XX04 Replace XX05 Replace XX09 Replace Printhead Message Description Printhead smart chip failure You have installed a new tubes system and the printer is priming them: The printer has detected that the Setup printheads are still installed. There is an electrical - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 173
installed an incorrect type of printhead The printer detects that the printhead does not match the rest of the ink system. Remove the printhead(s) and replace with Setup printhead(s). Ensure that you have HP No. 81/83 printheads installed. Ensure that all the ink supplies are HP No. 81/83 FRONT - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 174
Replace XX15 Replace XX16 Replace XX17 Replace XX18 Replace Printhead Message Description Procedure The smart chip inside the printhead contains incorrect information. The printer cannot print with this printhead The printhead has an internal electrical failure. Replace printhead(s) The printer - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 175
fine, try a manual recovery and/or re-insertion. After this the printer may detect a recovery and will accept the printhead. 2. If after a recovery the message persists and the quality of your prints is unacceptable, replace the printhead(s) 3. To continue printing contact HP Support. FRONT-PANEL - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 176
you will not need to take any action. Continue using the printhead until the "Replace" message is displayed. If the image quality is NOT acceptable: 1. Try the 42, in section Image Quality on the reverse of this guide. 2. If after you have performed the recovery procedure the image quality - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 177
Front Panel Messages Ink Cartridge Error Messages Ink Cartridge Error Messages Status Numbers XX ranges from 60 - 85 XX03 Replace XX04 Replace XX05 Replace Ink Cartridge Message Description Procedure The ink cartridge has an air leak which prevents the ink pumping to the printer. The smart chip - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 178
Reseat Ink Cartridge Message Description Procedure Ink Cartridge Error Messages The printer detects that the ink cartridge does not match the rest of the ink system already installed. The cartridge smart chip indicates that the ink cartridge installed is not supported by HP. The ink cartridge - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 179
Messages Printhead Cleaner Error Messages Printhead Cleaner Error Messages Status Numbers XX ranges from A0 - B5 Printhead Head Cleaner Message Description Procedure XX03 Replace XX05 Replace XX06 Replace The printhead cleaner installed is not recognized by the printer. The printhead detects - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 180
, have the message and the system error code ready with you to quote. Sporadic Turn the printer Off and then On the printer will clear itself. If this problem persists contact your HP representative. Non-continuable The printer will not work and you must contact HP, have the message and the system - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 181
29 - Image Quality Image Quality 7 Correcting the Configuration, 30 Using the Image Quality Print, 31 Color Accuracy, 39 Printhead Recovery Procedure, 42 Calibrating the Color Output, 45 Aligning the Printheads, 46 Ink Marks on the Media, 47 Other Sources of Info, 55 IMAGE QUALITY file:///D|/hydra - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 182
To achieve the best performance from your printer, only use genuine HP accessories and supplies, whose reliability and performance have been thoroughly tested to give trouble-free performance and best-quality prints. For details of HP media, see User's Reference Guide. You can also look at the web - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 183
Image Quality Print If the printhead needs replacing, go to 81, in section Maintain the Ink System on the reverse of this guide and replace the printhead. Recovering If the printhead needs recovering, go to Printhead Recovery Procedure, on page 42. Printhead Status Check Check the printhead status - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 184
32 - Image Quality How to Print the Image Quality Print Before you print the Image quality print you must ensure that you have A2 or C size media (or larger) loaded into the printer. To print the Image Quality Print use the front-panel. Go to Utilities\Test Prints\Print Quality and press the Enter - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 185
pair of colors is printed by only one printhead. So it's easy to find the root cause of the image quality problem. Using the Image Quality Print This array of colored stripes is designed to check for certain defects with the printer. It should not be used to check for color consistency or accuracy - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 186
the image quality print shown below was printed with a printer that has a cyan printhead problem. Corrective Action 1. Perform the Printhead Recovery Procedure, on page 42 if you have not already done so 2. If there is no improvement in print quality, replace the problem printhead. file:///D|/hydra - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 187
Problems with Media Advance If the printer has media advance problems you will see banding in all the colors. For example, the image quality print shown below was printed with a printer that has a media advance problem print quality, contact Hewlett Packard. IMAGE QUALITY file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 188
you use supported HP media. Using the Image Quality Print Test Pattern 2: Color to color alignment If the printer has Color-to-color alignment problems then the Image Quality Print in test pattern 2 (shown below) has misaligned colors. Corrective Action 1. Perform the Aligning the Printheads, on - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 189
printer has bidirectional alignment problems, lines are not straight and/or fuzzy. The pattern seen below is designed to highlight this kind of problem. Check there is no improvement in print quality, contact Hewlett Packard. Corrective Action 1. Perform the Aligning the Printheads, on page 46 with - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 190
quality problems, listed below are some things to check: The print mode in the printer is incorrect see page 8, in section Use the Front-Panel on the reverse of this guide. Check the driver you are using to print with, if it is a non- HP driver, go to http://www.hp.com/go/designjet and download - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 191
you should review when troubleshooting a color accuracy problem: Configuration Check the color emulation selected in the driver (or in the front panel if no driver is being the paper that you are printing with. or Remove the printer from the high humidity conditions. Do not cover or stack the - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 192
information in the following table to configure your printer and software for best color accuracy. Location of Setting Printer Front-Panel Menu Non-HP drivers (Software RIPS) Setting Description Media Ink Emulation Mode, on page 217. RGB CMYK (PS 5000PS only) Calibrating the Color Output, on page - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 193
Where to Find Additional Information The means of accurately managing the colors printed by your printer vary with the software application and driver being used. Refer to the following documentation: There is a tutorial available from the HP web site, use the WebAccess tool to go there. See the - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 194
29, 2000 5:09 PM 42 - Image Quality Printhead Recovery Procedure Recovering the printhead(s) means that the printer automatically cleans and tests the printhead(s). To recover the printhead perform the following procedure: 1. Using the ↑ or ↓ keys select the printhead icon in the front-panel - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 195
book Page 43 Sunday, October 29, 2000 5:09 PM 43 - Image Quality 4. Press Enter. The front- panel displays: 5. Using the ↑ or ↓ keys select the printhead(s) that you need to recover or if you are not sure select "All Printheads" Printhead Recovery Procedure IMAGE QUALITY file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 196
finished. The front-panel will confirm that the printer re-calibrated successfully. If there is an error with the calibration the front-panel will display an error message and an error code. Make a note of the error code and contact your HP representative. To Restore the Factory's Calibration NOTE - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 197
that has not been calibrated yet with the current set of printheads. A color calibration can also be triggered manually via the Calibrations menu. Off The printer uses a default color correction, different for each media type and print quality setting. Go to Menu Setup/Internal RIP Settings/Color - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 198
A1/D-size (24inches). The printer will automatically perform an alignment when printheads are replaced. You can use this feature if the print quality print indicates an alignment error. Refer to Using the Image Quality Print, on page 31. To perform the Printhead alignment procedure go to Utilities - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 199
the ink is not dry or because of static (some Polyester films get electrostatically charged) it could cause the media to re-feed into the printer. Ink Marks printing tips, troubleshooting, printing compatibility and new product information, visit our web site at: http://www.hp.com/go/designjet - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 200
Perhaps you have adjusted the drying time in the front- panel menu to speed up the printer output. Set "Drying time" to "Automatic". For details of drying time adjustments, see the User's Reference Guide. Ink Marks on the Media Marks and/or scratches on glossy paper. Glossy paper may be extremely - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 201
are installed on the printer If you are using 'Media Saving Options' from the advanced section of the HP- GL/2 Driver, try disabling one or both the options 'auto rotate' and 'inked area' Use the Take Up Reel if you have one installed If the above fails to solve the problem of smears and - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 202
this is sometimes not sufficient. There are two procedures for cleaning the platen, Automatic and Manual. Automatic This setting enables you to remove the ink deposits from the platen using the media you have loaded. The printer moves a portion of the media backwards and forwards over the platen. To - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 203
deposits from the platen. However, do not wipe the platen wheels with this cloth. 3. Also with the dry brush remove the ink deposits from the platen surface. Caution: Do not use commercial cleaners or abrasive cleaners. Do not wet the platen directly because you will leave too - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 204
52 Sunday, October 29, 2000 5:09 PM 52 - Image Quality 5. Clean the cutter ramp as shown below with the damp cloth. Ink Marks on the Media 6. Clean the exposed part of the wheels as shown below with a slightly-damp absorbent lint-free cloth. It is important that the cloth is not too - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 205
Clean now...' in the Utilities menu and press the Enter key. 12. Select the 'Manual' option and press the Enter key. 13. Open the printer window. 14. Use the ↓ & ↑ keys to move the wheels through a fifth of a turn. Ink Marks on the Media WARNING Do not touch the rotating wheels directly with your - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 206
is wound tightly on the roll. Check that the paper is correctly loaded onto guide. Prints Do Not Stack Properly in the Media Bin The printer may be too close to the end of the roll. The natural curl near the end of the roll can cause stacking problems. Load a new roll or remove prints manually - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 207
, the on-line and printed documentation included in the following drivers supplied with your printer: - PostScript® drivers for Macintosh® - PostScript® drivers for Microsoft® Windows™ 9x/NT 4.0/2000 - HP Designjet Windows drivers 9x/NT 4.0/2000 - HP developed drivers for AUTOCAD. Other Sources - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 208
pocket.book Page 56 Sunday, October 29, 2000 5:09 PM 56 - Image Quality Other Sources of Info file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 209
, 2000 5:09 PM The Ink Supply 8 Ink System Error/Status Messages, 58 Recovery Procedure, 60 Solving Ink Supply Problems, 61 Problems re-seating the printhead, 61 You Cannot Insert the Ink Cartridge Into the Printer, 61 Problems Inserting the Printhead Cleaner, 62 Carriage Interconnect Wiper, 63 THE - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 210
Sunday, October 29, 2000 5:09 PM 58 - Ink Supply Ink System Error/Status Messages The HP Designjet Printheads are manufactured to last a long time. However, over time the printheads will degrade and after a while will need to be replaced. The error/status messages are designed to keep you informed - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 211
for use by Hewlett Packard than for troubleshooting purposes. For the removal procedure refer to page 81, in section Maintain the Ink System on the reverse of this guide. (error code) Reseat The reseat message means that the electrical connection between the printhead and the carriage assembly is - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 212
, October 29, 2000 5:09 PM 60 - Ink Supply Recovery Procedure Recovering the printhead(s) means that the printer automatically cleans and tests the printhead(s). To recover the printhead perform the following procedure: 1. Using the ↑ or ↓ keys select the printhead icon in the frontpanel. 3. Press - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 213
. A full list of front messages are supplied, see Status code interpretation, on page 2. Problems re-seating the printhead If you have inserted the printhead into the printhead carriage assembly and the printer does not "BEEP" perform the following steps. Check that you have removed the protective - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 214
correct HP No.81/83 printhead cleaner. 2. Ensure that the printhead cleaner is the correct color for that slot. 3. Ensure that the printhead cleaner is the correct orientation. See page 91, in section Maintain the Ink System on the reverse of this guide for details. Solving Ink Supply Problems file - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 215
the printhead and reduce print quality. 1. To Clean the Carriage Electrical Interconnect, remove a new premoistened replacement sponge from its pouch. A supply of sponges is included in the box with the tool. If all sponges have been used, more can be obtained by contacting your HP customer service - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 216
trapping the sponge in place. Solving Ink Supply Problems 5. Open the printhead carriage latch and extract the printhead that has the problem, as indicated on the front-panel. Use the procedures on page 81, in section Maintain the Ink System on the reverse of this guide. file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 217
65 Sunday, October 29, 2000 5:09 PM 65 - Ink Supply 6 Insert the carriage interconnect wiper into the printhead slot at the back. Wipe the electrical contacts by inserting the tool between the electrical connections at the back of the slot and the steel spring with the sponge facing away from you - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 218
here CAUTION Do not touch the surface of the printhead containing the nozzles as it may damage them. 10.After waiting a few moments to allow both connectors to dry, replace the printhead into the printhead carriage as instructed by the Printhead Installation procedure. file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 219
29, 2000 5:09 PM 67 - Ink Supply NOTE: If the problem still persists, replace the printhead or call your HP representative. 11.On completion of the cleaning process, open the carriage interconnect wiper by pulling on the sponge tab. Solving Ink Supply Problems 12.Remove the soiled sponge from the - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 220
pocket.book Page 68 Sunday, October 29, 2000 5:09 PM 68 - Ink Supply 13.Dispose of the soiled sponge in a safe place to prevent the transfer of ink onto hands and clothing. Solving Ink Supply Problems file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 221
pocket.book Page 69 Sunday, October 29, 2000 5:09 PM Media Jam 9 Clearing a Media Jam, 70 Check Printhead Path, 71 Check Media Path, 71 MEDIA JAM file:///D|/hydra/ug_loc/f - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 222
off Check media path (x) Switch Power off Check printhead path (x) Internal error code The "Switch Power Off" message is usually shown when there is a media jam. The printer must be cleared before the printer can operate again. There are two types of media jam: A jam that prevents the carriage - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 223
in the carriage. To correct this perform the "Aligning the Printheads, on page 46". Check Media Path 1. Switch the printer off at the rear of the printer. 2. Check that the roll of media has not almost finished and is stuck to the empty cardboard core. 3. Load a new roll Contact Hewlett-Packard If - HP 5000ps | HP DesignJet 5000 Series Printer - Pocket Guide - Page 224
pocket.book Page 72 Sunday, October 29, 2000 5:09 PM 72 - Media Jam Clearing a Media Jam file:///D|/hydra/ug_loc/f
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