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HP 5000ps HP DesignJet 5000 Series Printer - Pocket Guide - Page 213

Solving Ink Supply Problems, Problems re-seating the printhead

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pocket.book Page 61 Sunday, October 29, 2000 5:09 PM 61 - Ink Supply Solving Ink Supply Problems Most of the problems that you could encounter when working with the HP No.81/83 supplies are solved with guidance from the front-panel. A full list of front messages are supplied, see Status code interpretation, on page 2. Problems re-seating the printhead If you have inserted the printhead into the printhead carriage assembly and the printer does not "BEEP" perform the following steps. Check that you have removed the protective tape from the printhead. Insert the printhead into the carriage assembly but this time close the cover using the latch. Clean the electrical contacts on both the printheads and the printhead carriage assembly using the carriage interconnect wiper procedure refer to Carriage Interconnect Wiper, on page 63 Solving Ink Supply Problems Replace the printhead with a new one. You Cannot Insert the Ink Cartridge Into the Printer 1. Ensure that you have the correct HP No.81/83 ink cartridge. 2. Ensure that the cartridge is the correct color for that slot. 3. Ensure that the cartridge is the correct orientation, with the color coded label at the top. CAUTION Never clean inside the ink cartridge slots. INK SUPPLY file:///D|/hydra/ug_loc/f

Section	Page
More Information…	2
Use the Front-Panel	3
Functional Areas	4
The Navigation Keys	5
Display Screens	6
Action Keys	9
Print Mode Selection	10
Status Lights	11
Standby key	11
Internal Prints	12
Menu Print	13
Other Internal Prints	14
Front-Panel Menus	16
Setup Menu - Device Setup	17
Setup Menu - I/O Setup	18
Setup Menu - Utilities	19
Setup Menu - Internal RIP Settings	20
Setup Menu - Nesting	21
Setup Menu - HP-GL/2 Setting	22
Setup Menu - Page Format	23
Setup Menu - Demos	24
Consumable Menu - Media Menu	25
Consumable Menu - Ink Cartridge Menu	26
Consumable Menu - Printhead Menu	27
Navigation	28
Using the Navigation Keys	28
Entering Setup Menu	29
Navigation Examples	30
Changing Menu Mode	30
Changing the Page Size	31
Changing the Drying Time	34
Restoring the Default Menu	36
Loading and Unloading Media	37
Loading Roll Media Guidelines	38
Installing a New Roll into the Printer	41
Loading the New Roll of Media	44
Loading the Media onto the Take Up Reel	53
Unloading the Media from the Take-Up Reel	60
Removing the Roll of Media from the printer	65
Loading Sheet Media	67
Unloading Sheet Media	72
Media Length Tracking	73
Maintain the Ink System	75
Ink Cartridge Statistics	76
Ink Cartridge Removal	77
Ink Cartridge Installation	79
Printhead Statistics	81
Printhead Removal	83
Printhead Installation	87
Printhead Cleaner Removal	90
Printhead Cleaner Installation	93
After Replacing a Printhead and Printhead Cleaner	95
Change the Ink System	97
Ink System Removal	98
About the Ink System	98
Ink System Removal Animation	98
Removing the Ink Supplies	99
Removing the Ink Tubes	108
Ink System Installation	115
Ink System Installation Animation	115
Installing the Ink Tubes	115
Turning on after the ink system has been replaced	123
Troubleshooting	132
Using the Printheads and Ink Tubes Containers	137
Ink Supplies	137
Ink Tubes	138
Manage the Prints	141
HPDesignjet WebAccess	142
Pages Printing or Drying	143
Cancelling a Page	143
Cancelling the Drying Time	143
Managing the Queue	144
The ‘Start Printing’ Options	144
Starting to Print a File that is Waiting for a Time- out	145
Identifying a Job in the Queue	145
Viewing the Size of a Page in the Queue	146
Prioritizing a Job in the Queue	146
Deleting a Job from the Queue	146
Making Copies of a Job in the Queue	147
Nesting Pages	148
Automatic Rotation only with HP/ GL-2 files	148
Which Pages Cannot be Rotated?	149
When Does the Printer Try to Nest Pages?	149
Which Pages Qualify for Nesting?	149
How Long does the Printer Wait for Another File?	150
Front-Panel Messages	153
Status code interpretation	154
Front Panel Messages	157
Printhead Status Messages	171
Ink Cartridge Error Messages	177
Printhead Cleaner Error Messages	179
System Error Messages	180
What they Mean	180
Image Quality	181
Correcting the Configuration	182
Using the Image Quality Print	183
Printhead Status Check	183
How to Print the Image Quality Print	184
How to Use the Image Quality Print	184
Analyzing the Image Quality Print	185
Color Accuracy	191
Configuration	191
Color Consistency problems	191
Color Accuracy Configuration	192
Where to Find Additional Information	193
Printhead Recovery Procedure	194
Accuracy Calibration	196
Calibrating the Color Output	197
Aligning the Printheads	198
Ink Marks on the Media	199
Media Extensions	199
Blurred Lines (Ink “Bleeds” from Lines)	200
Marks and/or scratches on glossy paper.	200
Smears or Scratching on the Image	201
Marks on the Reverse of the Media	202
The Media cannot be Loaded Successfully	206
Other Sources of Info	207
The Ink Supply	209
Ink System Error/Status Messages	210
Recovery Procedure	212
Solving Ink Supply Problems	213
Problems re-seating the printhead	213
You Cannot Insert the Ink Cartridge Into the Printer	213
You Cannot Insert the Printhead Into the Printer	214
Problems Inserting the Printhead Cleaner	214
Carriage Interconnect Wiper	215
Media Jam	221