HP CP6015dn Service Manual - Page 394

Finding important information on the configuration pages Certain information, such as the firmware date codes, the IP address, and the e-mail gateways, is especially helpful while servicing the product. This information is on the various configuration pages. Table 7-3 Important information on the configuration pages on page 352 describes where to look for this information. Table 7-3 Important information on the configuration pages Type of information Specific information Configuration page Firmware date codes DC controller When you use the remote firmware upgrade procedure, all of these firmware components Firmware datecode are upgraded. Stapler/stacker firmware datecode Look on the main configuration page, under "Device Information." Look on the main configuration page, under "Device Information." Look on the paper handling configuration page, under "Product Name." Embedded Jetdirect firmware version Look on the embedded Jetdirect page, under "HP Jetdirect Configuration." Accessories and internal storage Internal disk (4700ph+ model only) All optional devices that are installed on the product should be listed on the main configuration page. Embedded HP Jetdirect In addition, separate pages print for the optional paper handling devices and the fax accessory. These pages list more-detailed information for those devices. Total RAM Duplex unit Look on the main configuration page, under "Installed Personalities and Options." Shows model and capacity. Look on the main configuration page, under "Installed Personalities and Options." Shows model and ID. Look on the main configuration page, under "Memory." Look on the main configuration page, under "Paper Trays and Options." Additional 500-sheet feeders and optional output devices Additional 500-sheet feeders and optional output devices Look on the main configuration page, under "Paper Trays and Options." Engine cycles and event logs Total page counts and maintenance kit counts are important for ongoing product maintenance. Engine cycles Look on the main configuration page, under "Device Information." The configuration page lists only the three most recent errors. To see a list of the 50 most recent errors, print an event log from the DIAGNOSTICS menu. Pages since last maintenance (print engine Pages since last maintenance (print Look on the main configuration page, maintenance count) engine maintenance count) under "Device Information." Event-log information Event-log information Look on the main configuration page, under "Event log." 352 Chapter 7 Solve problems ENWW