HP CP6015dn Service Manual - Page 466
Event log message, Description, Recommended action - 13 20 00
UPC - 883585363018
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Event log message Event log message Description Recommended action 13.01.00 JAM IN TRAY N A jam has occurred in the indicated tray. 1. Open the tray. 2. Clear all paper. 3. Press the checkmark button . 4. See Jam locations on page 429. See areas 5, 6, and 7 for more troubleshooting information. 13.02.00 TRANSFER AREA JAM, TRANSFER AND FUSER JAM A jam has occurred in the right door of See Jam locations on page 429. See the product in the transfer or fuser areas. areas 2 and 3 for more troubleshooting information. 13.05.00 FUSER OUTPUT, PAPER LATE JAM Paper is late arriving at SR15 fuser- See Jam locations on page 429. See delivery media-feed sensor in the fuser. area 2 for more troubleshooting information. 13.06.00 FUSER OUTPUT, PAPER STOPPED JAM Paper has stopped at SR15 fuser- See Jam locations on page 429. See delivery media-feed sensor in the fuser. area 2 for more troubleshooting information. 13.10.00 DUPLEX TURN AROUND, PAPER LATE JAM Paper is late arriving at SR304 duplexing See Jam locations on page 429. See media-reverse sensor. area 4 for more troubleshooting information. 13.11.00 DUPLEX TURN AROUND, PAPER STOPPED JAM Paper has stopped at SR304 duplexing See Jam locations on page 429. See media-reverse sensor. area 4 for more troubleshooting information. 13.12.00 DUPLEX PATH, PAPER LATE Paper is late arriving at SR303 duplexing See Jam locations on page 429. See JAM media-feed sensor. area 4 for more troubleshooting information. 13.13.00 DUPLEX PATH, PAPER STOPPED JAM Paper has stopped at SR303 duplexing See Jam locations on page 429. See media-feed sensor. area 4 for more troubleshooting information. 13.1C.00 FUSER ACCORDION JAM Paper has stopped at SR15 fuserdelivery media-feed sensor. See Jam locations on page 429. See area 2 for more troubleshooting information. 13.20.00 PRINTER COULD NOT AUTOMATICALLY EJECT PAPER Paper is still in the product and must be See Jam locations on page 429. cleared. 13.21.00 DOOR OPEN JAM A door on the product is open. See Jam locations on page 429. Check the doors in areas 1-7. 13.2C.00 JAM IN TOP COVER, DELIVERY DELAY JAM 1 Paper has stopped in the output-bin area. See Jam locations on page 429. See area 1 for more troubleshooting information. 13.2D.00 JAM IN TOP COVER, DELIVERY DELAY JAM 2 Paper has stopped in the output-bin area. See Jam locations on page 429. See area 1 for more troubleshooting information.. 13.2E.00 JAM IN RIGHT DOOR (FUSER/TRANSFER JAM) Paper has stopped in the fuser area or transfer area. See Jam locations on page 429. See areas 2 and 3 for more troubleshooting information. 13.30.00 JAM IN LOWER RIGHT DOOR Paper has stopped in the lower-right or JAM IN RIGHT DOOR (FUSER/ door or the upper-right door of the TRANSFER JAM) product. See Jam locations on page 429. See areas 2, 3 and 7 for more troubleshooting information. 424 Chapter 7 Solve problems ENWW