HP CP6015dn Service Manual - Page 400
Solve problems, Control-panel messages continued
UPC - 883585363018
View all HP CP6015dn manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 400 highlights
Table 7-4 Control-panel messages (continued) Control panel message Description Recommended action 10.10.05-10.10.08 = Missing e-label on image drum 10.00.00-10.00.03 = Defective e-label on print cartridge 10.00.05-10.00.08 = Defective e-label on image drum 11.XX Internal clock error To continue press button) (Checkmark The product real time clock has experienced an error. Whenever the product is turned off and then turned on again, set the time and date at the control panel. See Use the control panel on page 14. If the error persists, replace the formatter. 13.12.11 Finisher stay jam at either PI33 or PI34 when engine powered on. When the engine is powered on, the finisher's upper-feed-path-entry sensor (PI33) or the upper-feed-path-exit sensor (PI34) is activated suggesting that there is paper in the upper paper path of the finisher at sensors PI33 or PI34. Signal generated from PI33 (upper-feedpath-entry sensor) and PI34 (upper-feedpath-exit sensor) To locate these sensors, see Detect jams in the stacker unit on page 636. 1. Open the top door and remove any media in the paper path (media detected at PI33). 2. Raise the upper paper path (exit) delivery rollers and remove any media in the paper path (media detected at PI34). 3. Check these sensors for obstructions. Verify that the sensor flags are not damaged, move freely, and are correctly aligned with the sensor body and properly mounted. Also check wiring and connectors for damage or loose connections. 4. Carefully clean the sensor body by gently blowing clean air across the sensor to remove dust and debris. 5. Verify that the sensor connectors (J708 and J707) are fully seated on the stacker controller PCA. 6. Replace sensor PI33 and PI34. 7. Only if the error persists and the previous steps fail to correct the problem, replace the stacker controller PCA. See Stacker controller PCA on page 737. 13.12.12 Finisher delay jam at PI33. The engine signals the finisher that paper is about to enter the finisher from the IPTU. The finisher's upper-feed-path-entry sensor (PI33), which detects paper entering the finisher, does not detect the paper within the expected time period triggering the error. To locate this sensor, see Detect jams in the stacker unit on page 636. 358 Chapter 7 Solve problems ENWW