HP CP6015dn Service Manual - Page 429

Table 7-4 Control-panel messages (continued) Control panel message Description Recommended action 60.06 ERROR To continue turn off then on The Tray-5 lifter motor has experienced an error. 1. Check the Tray-5 paper-surface sensor (g) in the MANUAL SENSOR TEST 2 submenu in the DIAGNOSTICS menu. 2. Reconnect the connector of the lowerPD driver PCA (J8105C). 3. Replace the lower-PD-cassette-lifter drive unit. 60.X ERROR To continue turn off then on The tray specified by X is not lifting correctly. Follow the instructions on the product control panel. 66.12.01 Finisher-to-engine communication error Control panel diagnostics: none The communication between the print engine 1. Verify that the latest firmware updates and the finisher has been interrupted or lost. are installed for the engine and finisher. 2. Make sure that the finisher is properly grounded. ◦ Ensure that the finisher is latched and locked to the engine by tightening the thumbscrew inside the front door. ◦ Ensure that the grounding-frame assembly (the bar with the wheel located between the engine and the finisher) is in the down position with the wheel touching the floor and that the grounding plate is not damaged. NOTE: The grounding-frame assembly is in the up position when the finisher is shipped. It must be lowered when the finisher is installed. 3. Make sure that the communication cable from the engine to the finisher is correctly installed. 4. Verify that connectors J701 and J726 on the stacker controller PCA are fully seated and not damaged. 5. Remove and inspect the electrical connections for damage and then reinstall the IPTU. Make sure that the connector is fully seated and that the IPTU is securely fastened. 6. If the error persists, replace the IPTU. 7. Only if the error persists and the previous steps fail to correct the problem, replace the stacker controller PCA. See Stacker controller PCA on page 737. ENWW Control-panel messages 387