HP CP6015dn Service Manual - Page 436
stapler subassembly. See, If the error persists, replace
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Table 7-4 Control-panel messages (continued) Control panel message Description Recommended action is fully seated and not damaged. Check the wiring at the sensor. ● If the error persists, replace the stapler assembly. See Stapler assembly on page 685. NOTE: The stapler assembly includes the stapler-shift home position sensor PI40, stapler unit, shift-position-plate assembly, and the flat-flexible cable (FFC). 66.12.23 Finisher upper-stapler failure Control-panel diagnostics: none Occurs when stapler alignment interference 1. If the stapler unit does not move sensor (PI46) is activated, signaling that the properly or moves erratically, check the stapler unit is not in its proper position for flat-flexible cable (FFC) for damage stapling to occur. This is to prevent damage (dents, folds, and/or tears). Replace the to stapler from occurring when stapler is FFC if necessary. positioned over one of the three stoppers when the signal to staple has been sent. 2. If the stacker controller PCA was recently replaced, use the steps in this manual to adjust the staple alignment and staple position. See Adjust the staple position on page 768. 3. If the stapler is not positioned over a stopper when this error occurs, perform the following steps. ◦ Make sure that the stapler unit is correctly mounted and securely fastened to the base. ◦ Make sure that the sensor is not obstructed or damaged. Verify that the sensor flag is not damaged, moves freely, and is correctly aligned with the sensor body. ◦ If the error persists, replace the stapler subassembly. See Stapler on page 683. NOTE: The stapler subassembly includes the stapler unit and base. 66.12.31 Finisher error - 1st tray lift/lower motor (M37) Occurs when the output bin 1 does not activate the home-position sensor (PI41) when the output-bin-1 shift motor (M37) is driven for 20 seconds. Also occurs when output bin 1 does not move when output-bin-1 shift motor (M37) is driven for 4 seconds. Control panel diagnostics: M37 tray 1 (output bin 1 motor) NOTE: M37 moves both output bin 1 and the upper-output bin that is attached to output bin 1 on the stapler/stacker finisher, but only output bin 1 on the booklet-maker finisher. 1. Manually release output bin 1, and position it at the mid point of its travel area. Test the output-bin-1 shift motor 394 Chapter 7 Solve problems ENWW