HP CP6015dn Service Manual - Page 413
Control panel diagnostics: M2 Folding, Occurs when the folded booklet exits
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Table 7-4 Control-panel messages (continued) Control panel message Description Recommended action NOTE: Replace both the front and rear staple cartridges at the same time so that the staple low sensors will properly detect the level of staples in the cartridges. 7. Only if the error persists and the previous steps fail to correct the problem, replace the saddle-stapler assembly. See Saddle-stapler assembly (booklet maker only) on page 699. 13.12.52 Finisher jam: front-booklet stapler (SW7) Control panel diagnostics: none When the rear-staple motor (M7) is rotated 1. Check the front booklet-stapler unit for forward, the staple home-position sensor jammed staples. (SW7) does not turn back on after the prescribed time has elapsed after it goes off 2. Check the front booklet-stapler unit for (0.4 seconds). loose staples. 3. Inspect the front booklet-stapler unit for damage. 4. Verify that HP approved staples for this stapler are being used. 5. Verify that the wiring at the stapler unit and the connector are not damaged. 6. Replace the staple cartridge. See Stapler on page 683. NOTE: Replace both the front and rear cartridges at the same time so that the staple low sensors will properly detect the level of staples in the cartridges. 7. Only if the error persists and the previous steps fail to correct the problem, replace the saddle-stapler assembly. See Saddle-stapler assembly (booklet maker only) on page 699. 13.12.61 Finisher delay jam at the booklet-delivery sensor (PI11) Occurs when the folded booklet exits the folding rollers and does not reach the bookletdelivery sensor (PI11) within the expected time. Control panel diagnostics: none 1. Check the folder roller area for a jam or media wrapped around the rollers. 2. Check sensor PI11 for damage. 3. Make sure that the sensor is not obstructed. 4. Make sure that sensor PI11 is securely fastened to the chassis. 13.12.62 Finisher stay jam at the booklet-delivery sensor (PI11) or the vertical-paper-path sensor (PI17) Control panel diagnostics: M2 (Folding motor) 1. Check the folder roller area for a jam. 2. Test the folding motor (M2) by using the finisher component test from the control- ENWW Control-panel messages 371
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