HP CP6015dn Service Manual - Page 412
Make sure that sensors PI31, PI32, PI9, problem, replace the stacker controller
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Table 7-4 Control-panel messages (continued) Control panel message Description Recommended action Occurs while the machine is booklet making and the booklet delivery door sensor (PI3) or the booklet paper path open/close sensor (PI3) detects that the door or paper path has been opened. Also occurs when the finisher's front-door sensor (PI32) has been opened with paper remaining in the processing tray of the main stapler while the finisher is not operating. (booklet door 1 sensor) (booklet-delivery door) To locate sensor PI31 and sensor PI32, see Detect jams in the booklet maker unit on page 636. 1. Test sensor PI31, sensor PI32, and sensor PI3 by using the finisher component test from the control-panel display. 2. Make sure that the front door, top door, and booklet-delivery door properly open and close and stay in the fully closed position. If the front door is not closing tightly at the top, it will not activate the door switch. If necessary, adjust the alignment of the front door by opening the door and carefully twisting it into proper alignment. 3. Verify that the sensor-activation arms on the doors are not damaged. 4. Make sure that the sensors and frontdoor switch MSW31 are not obstructed. 5. Make sure that the arm on switch MSW31 is not bent or damaged. 6. Make sure that sensors PI31, PI32, PI9, and switch MSW31 are securely fastened to the chassis. 13.12.51 Finisher jam: rear booklet stapler (SW5) 7. Only if the error persists and the previous steps fail to correct the problem, replace the stacker controller PCA. See Stacker controller PCA on page 737. Control panel diagnostics: none When the rear-staple motor (M6) is rotated 1. Check the rear booklet-stapler unit for forward, the staple-home-position sensor jammed staples. (SW5) does not turn back on after the prescribed time has elapsed after it goes off 2. Check the rear booklet-stapler unit for (0.4 seconds). loose staples. 3. Inspect the rear booklet-stitch-stapler unit for damage. 4. Verify that HP approved staples for this stapler are being used. 5. Verify that the wiring at the stapler unit and the connector are not damaged. 6. Replace the staple cartridge. 370 Chapter 7 Solve problems ENWW
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