HP LaserJet Pro M1132s User Guide - Page 164
Faxes are transmitting very slowly., The control panel shows a low-memory error.
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Sent faxes are not arriving at the receiving fax machine. Cause Solution The originals might be incorrectly loaded. Verify that the original documents are correctly loaded into the document feeder. A fax might be in memory because it is waiting to redial a busy number, other jobs that are ahead of it are waiting to be sent, or the fax is set up for a delayed send. If a fax job is in memory for any of these reasons, an entry for the job appears in the fax log. Print the fax activity log and check the Status column for jobs that show a Pending designation. The control panel shows a low-memory error. Cause The fax might be too large, or the resolution might be too high. Solution Try one of the following: ● Divide a large fax into smaller sections, and then fax them individually. ● Clear stored faxes to make more memory available for outgoing faxes. ● Configure the outgoing fax as a delayed fax, and then verify that it will send completely. ● Make sure that the product is using the lowest resolution setting (Standard). Faxes are transmitting very slowly. Cause The fax might be very complex, such as one with many graphics. The receiving fax machine might have a slow modem speed. The resolution at which the fax was sent might be very high. The telephone line might be experiencing line noise. The fax is being sent via an international call. The original document has a colored background. Solution Complex faxes take longer to be sent or received. Breaking longer faxes into multiple jobs and decreasing the resolution can increase the transmission speed. The product sends the fax only at the fastest modem speed that the receiving fax machine can accept. To send the fax, lower the resolution and resend the fax. Hang up and resend the fax. Have the telephone company check the telephone line. If the fax is being sent via a digital phone line, contact the service provider. Allow more time to transmit fax jobs internationally. Reprint the original document with a white background, and then resend the fax. 150 Chapter 10 Fax (M1210 Series only) ENWW