HP LaserJet Pro M1132s User Guide - Page 230

Solve paper-handling problems The following problems with media cause print-quality deviations, jamming, or damage to the product. Problem Poor print quality or toner adhesion Dropouts, jamming, or curl Excessive curl Jamming, damage to product Problems with feeding Print is skewed (crooked). More than one sheet feeds at one time. Cause Solution The paper is too moist, too rough, too heavy or too smooth, is embossed, or from a faulty paper lot. Try another kind of paper, between 100 and 250 Sheffield, with 4% to 6% moisture content. The paper has been stored incorrectly. Store paper flat in its moisture-proof wrapping. The paper has variability from one side Turn the paper over. to the other. The paper is too moist, has the wrong grain direction, or is of short-grain construction Use long-grain paper. The paper varies from side-to-side. Turn the paper over. The paper has cutouts or perforations. Use paper that is free of cutouts or perforations. The paper has ragged edges. Use high-quality paper that is made for laser printers. The paper varies from side-to-side. Turn the paper over. The paper is too moist, too rough, too heavy or too smooth, has the wrong grain direction, is of short-grain construction, or it is embossed, or from a faulty paper lot. Try another kind of paper, between 100 and 250 Sheffield, 4% to 6% moisture content. Use long-grain paper. The media guides might be incorrectly adjusted. Remove all media from the input tray, straighten the stack, and then load the media in the input tray again. Adjust the media guides to the width and length of the media that you are using and try printing again. The media tray might be overloaded. Remove some of the media from the tray. The media might be wrinkled, folded, or damaged. Verify that the media is not wrinkled, folded, or damaged. Try printing on media from a new or different package. 216 Chapter 12 Solve problems ENWW