HP ML330 HP ProLiant ML330 Generation 3 Server Setup and Installation Guide - Page 120

Problems After Initial Power Up, Table D-6, System Cannot Load SmartStart

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Server Specific Troubleshooting Problems After Initial Power Up After the server has passed POST, you may still encounter errors, such as an inability to load the operating system. NOTE: If the server is rebooting repeatedly, be sure that the server is not restarting due to an Automatic Server Recovery-2 (ASR-2) power-up caused by another problem. Check Insight Manager for notification of this event. Refer to the Servers Troubleshooting Guide for more information. Refer to the Servers Troubleshooting Guide for the following: • Information you must collect when diagnosing software problems and to provide when contacting support • Instructions on how to upgrade the operating system and its drivers • Information on available recovery options and advice on minimizing downtime Use the tables in this section to troubleshoot server installation problems that occur after the initial startup. Table D-6: System Cannot Load SmartStart Possible Cause A SmartStart requirement is not met. The wrong version of SmartStart is being installed. Possible Solution Check the SmartStart Release Notes provided in the SmartStart Online Reference Information on the SmartStart CD. Refer to the HP website to check the version of SmartStart. continued HP ProLiant ML330 Generation 3 Server Setup and Installation Guide D-9

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Server Specific Troubleshooting
Problems After Initial Power Up
After the server has passed POST, you may still encounter errors, such as an inability
to load the operating system.
NOTE:
If the server is rebooting repeatedly, be sure that the server is not restarting due to an
Automatic Server Recovery-2 (ASR-2) power-up caused by another problem. Check Insight
Manager for notification of this event. Refer to the
Servers Troubleshooting Guide
for more
information.
Refer to the
Servers Troubleshooting Guide
for the following:
•
•
•
Information you must collect when diagnosing software problems and to provide
when contacting support
Instructions on how to upgrade the operating system and its drivers
Information on available recovery options and advice on minimizing downtime
Use the tables in this section to troubleshoot server installation problems that occur
after the initial startup.
Table D-6:
System Cannot Load SmartStart
Possible Cause
Possible Solution
A SmartStart requirement is not met.
The wrong version of SmartStart is being
installed.
Check the SmartStart Release Notes provided
in the SmartStart Online Reference Information
on the SmartStart CD.
Refer to the HP website to check the version of
SmartStart.
continued
HP ProLiant ML330 Generation 3 Server Setup and Installation Guide
D-9