HP ML330 HP ProLiant ML330 Generation 3 Server Setup and Installation Guide - Page 121

Table D-6, System Cannot Load SmartStart, Possible Cause, Possible Solution, IMPORTANT

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Server Specific Troubleshooting Table D-6: System Cannot Load SmartStart continued Possible Cause Possible Solution The CD-ROM drive is not installed properly. The CD-ROM drive cable is not connected properly. 1. Power down the server. 2. Be sure the CD-ROM drive is installed properly. 3. Be sure the CD-ROM is cabled to the back of the CD-ROM drive and the system board. For connection information, refer to the HP ProLiant ML330 Generation 3 Server Maintenance and Service Guide. If the cable is not the problem, refer to the Servers Troubleshooting Guide for other options. The CD-ROM drive is not set as a bootable device. 1. Press the F9 key to run the ROM-Based Setup Utility (RBSU). 2. Set defaults and exit the utility. 3. Rerun RBSU to check the system configuration. For complete instructions on the use of RBSU, refer to Chapter 5, "Server Configuration and Utilities," or refer to the HP ROM-Based Setup Utility User Guide. The diskette in the diskette drive is preventing the system from loading. Remove the diskette. Existing software is causing conflict. 1. Clear the NVRAM and boot drives in RBSU. 2. Reinstall the operating system. IMPORTANT: Clearing NVRAM removes user data from the boot drives. To clear NVRAM and erase the boot drives, select the Advanced Options menu in RBSU, and then select Erase NVRAM/Boot Space Disk. D-10 HP ProLiant ML330 Generation 3 Server Setup and Installation Guide

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Server Specific Troubleshooting
Table D-6:
System Cannot Load SmartStart
continued
Possible Cause
Possible Solution
The CD-ROM drive is not installed properly.
The CD-ROM drive cable is not connected
properly.
1.
Power down the server.
2.
Be sure the CD-ROM drive is installed
properly.
3.
Be sure the CD-ROM is cabled to the back
of the CD-ROM drive and the system
board.
For connection information, refer to the
HP
ProLiant ML330 Generation 3 Server
Maintenance and Service Guide
.
If the cable is not the problem, refer to the
Servers Troubleshooting Guide
for other
options.
The CD-ROM drive is not set as a bootable
device.
1.
Press the
F9
key to run the ROM-Based
Setup Utility (RBSU).
2.
Set defaults and exit the utility.
3.
Rerun RBSU to check the system
configuration.
For complete instructions on the use of RBSU,
refer to Chapter 5, “Server Configuration and
Utilities,” or refer to the
HP ROM-Based Setup
Utility User Guide
.
The diskette in the diskette drive is preventing
the system from loading.
Remove the diskette.
Existing software is causing conflict.
1.
Clear the NVRAM and boot drives in
RBSU.
2.
Reinstall the operating system.
IMPORTANT:
Clearing NVRAM removes user data from the boot drives. To clear NVRAM and
erase the boot drives, select the
Advanced Options
menu in RBSU, and then select
Erase
NVRAM/Boot Space Disk
.
D-10
HP ProLiant ML330 Generation 3 Server Setup and Installation Guide