HP ML330 HP ProLiant ML330 Generation 3 Server Setup and Installation Guide - Page 122

Table D-7, SmartStart Fails During Installation, Server Cannot Load the Operating System

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Server Specific Troubleshooting Table D-7: SmartStart Fails During Installation Possible Cause Possible Solution An operating system has not been selected. 1. Press the F9 key to run RBSU. 2. Select the primary operating system. An error occurs during installation. Follow the error information provided. If necessary, clear NVRAM in RBSU and reinstall the operating system. The CMOS is not cleared. Clear NVRAM in RBSU and reinstall the operating system. IMPORTANT: Clearing NVRAM removes user data from the boot drives. To clear NVRAM and erase the boot drives, select the Advanced Options menu in RBSU, and then select Erase NVRAM/Boot Space Disk. Table D-8: Server Cannot Load the Operating System Possible Cause Required operating system step was missed. Installation problem occurred. Possible Solution Follow these steps: 1. Note at which phase the operating system failed. 2. Remove any loaded operating system. 3. Refer to the operating system documentation. 4. Install the operating system again. Refer to the operating system documentation and to the SmartStart Release Notes on the SmartStart CD. Run RBSU and check the OS Selection menu. continued HP ProLiant ML330 Generation 3 Server Setup and Installation Guide D-11

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Server Specific Troubleshooting
Table D-7:
SmartStart Fails During Installation
Possible Cause
Possible Solution
An operating system has not been selected.
1.
Press the
F9
key to run RBSU.
2.
Select the primary operating system.
An error occurs during installation.
Follow the error information provided. If
necessary, clear NVRAM in RBSU and reinstall
the operating system.
The CMOS is not cleared.
Clear NVRAM in RBSU and reinstall the
operating system.
IMPORTANT:
Clearing NVRAM removes user data from the boot drives. To clear NVRAM and
erase the boot drives, select the
Advanced Options
menu in RBSU, and then select
Erase
NVRAM/Boot Space Disk
.
Table D-8:
Server Cannot Load the Operating System
Possible Cause
Possible Solution
Required operating system step was missed.
Follow these steps:
1.
Note at which phase the operating system
failed.
2.
Remove any loaded operating system.
3.
Refer to the operating system
documentation.
4.
Install the operating system again.
Installation problem occurred.
Refer to the operating system documentation
and to the SmartStart Release Notes on the
SmartStart CD.
Run RBSU and check the
OS Selection
menu.
continued
HP ProLiant ML330 Generation 3 Server Setup and Installation Guide
D-11