HP Point of Sale rp5000 Troubleshooting Guide (2nd Edition) - Page 29

FORMAT A: /F:1440, Start, Explore, Select File &gt, Properties > Tools, Error-checking, Check

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Troubleshooting Without Diagnostics Solving Diskette Problems (Continued) Problem Cause Diskette drive cannot write Diskette write control is to a diskette. (continued) enabled. Cannot format diskette. Diskette is damaged. Invalid media reported. A problem has occurred with a disk transaction. The directory structure is bad, or there is a problem with a file. Diskette drive cannot read a diskette. Diskette is not formatted. You are using the wrong diskette type for the drive type. You are reading the wrong drive. Diskette is damaged. Solution Use Computer Setup to check the storage security feature disabled settings. Replace the damaged disk. When formatting a disk in MS-DOS®, you may need to specify diskette capacity. For example, to format a 1.44-MB diskette, type the following command at the MS-DOS prompt: FORMAT A: /F:1440 Right-click Start, click Explore, and select a drive. Select File > Properties > Tools. Under Error-checking, click Check Now. Format the diskette. 1. From Windows Explorer select the disk (A) drive. 2. Right-click the drive letter and select Format. 3. Select the desired options, and click Start to begin formatting the diskette. Check the type of drive that you are using and use the correct diskette type. Check the drive letter in the path statement. Replace the diskette with a new one. Troubleshooting Guide www.hp.com 2-13

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Troubleshooting Guide
www.hp.com
2–13
Troubleshooting Without Diagnostics
Diskette drive cannot write
to a diskette.
(continued)
Diskette write control is
enabled.
Use Computer Setup to check the
storage security feature disabled
settings.
Diskette is damaged.
Replace the damaged disk.
Cannot format diskette.
Invalid media reported.
When formatting a disk in
MS-DOS®, you may need to
specify diskette capacity. For
example, to format a 1.44-MB
diskette, type the following
command at the MS-DOS prompt:
FORMAT A: /F:1440
A problem has occurred
with a disk transaction.
The directory structure
is bad, or there is a
problem with a file.
Right-click
Start
, click
Explore
,
and select a drive.
Select File >
Properties > Tools
.
Under
Error-checking
, click
Check
Now
.
Diskette drive cannot
read a diskette.
Diskette is not
formatted.
Format the diskette.
1. From Windows Explorer select
the disk
(A)
drive.
2. Right-click the drive letter and
select
Format
.
3. Select the desired options, and
click
Start
to begin formatting
the diskette.
You are using the
wrong diskette type for
the drive type.
Check the type of drive that you
are using and use the correct
diskette type.
You are reading the
wrong drive.
Check the drive letter in the path
statement.
Diskette is damaged.
Replace the diskette with a
new one.
Solving Diskette Problems
(Continued)
Problem
Cause
Solution