HP Point of Sale rp5000 Troubleshooting Guide (2nd Edition) - Page 61

Floppy Port Address, Run Computer Setup.

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POST Error Messages Numeric Codes and Text Messages (Continued) Code/Message 605-Diskette Drive Type Error 610-External Storage Device Failure 611-Primary Floppy Port Address Assignment Conflict 612-Secondary Floppy Port Address Assignment Conflict 660-Display cache is detected unreliable 916-Thermal Sensor from Processor Heatsink is not Connected 917-Expansion Riser not Detected Probable Cause Mismatch in drive type. External tape drive not connected. Configuration error. Configuration error. Integrated graphics controller display cache is not working properly and will be disabled. Processor heatsink cable not connected to system board. Riser board not seated or not installed. Recommended Action 1. Run Computer Setup. 2. Disconnect any other diskette controller devices (tape drives). 3. Clear CMOS. (See Appendix B, "Password Security and Resetting CMOS.") Reinstall tape drive or press F1 and allow system to reconfigure without the drive. Run Computer Setup. 1. Run Computer Setup. 2. Remove expansion cards. 3. Clear CMOS. (See Appendix B, "Password Security and Resetting CMOS.") Replace system board if minimal graphics degrading is an issue. Reseat or replace the processor heatsink cable going to the system board. Install riser board if missing or remove and reseat to ensure good connection. Troubleshooting Guide www.hp.com A-7

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Troubleshooting Guide
www.hp.com
A–7
POST Error Messages
605-Diskette Drive
Type Error
Mismatch in drive type.
1. Run Computer Setup.
2. Disconnect any other diskette
controller devices (tape drives).
3. Clear CMOS. (See
Appendix B,
“Password Security and Resetting
CMOS.”
)
610-External Storage
Device Failure
External tape drive not
connected.
Reinstall tape drive or press
F1
and allow
system to reconfigure without the drive.
611-Primary Floppy
Port Address
Assignment Conflict
Configuration error.
Run Computer Setup.
612-Secondary
Floppy Port Address
Assignment Conflict
Configuration error.
1. Run Computer Setup.
2. Remove expansion cards.
3. Clear CMOS. (See
Appendix B,
“Password Security and Resetting
CMOS.”
)
660-Display cache is
detected unreliable
Integrated graphics
controller display cache
is not working properly
and will be disabled.
Replace system board if minimal graphics
degrading is an issue.
916-Thermal Sensor
from Processor
Heatsink is not
Connected
Processor heatsink
cable not connected to
system board.
Reseat or replace the processor heatsink
cable going to the system board.
917-Expansion Riser
not Detected
Riser board not seated
or not installed.
Install riser board if missing or remove
and reseat to ensure good connection.
Numeric Codes and Text Messages
(Continued)
Code/Message
Probable Cause
Recommended Action