HP Point of Sale rp5000 Troubleshooting Guide (2nd Edition) - Page 63

Reset the IRQ., Hard Drive Detects

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POST Error Messages Numeric Codes and Text Messages (Continued) Code/Message 1201-System Audio Address Conflict Detected 1202-MIDI Port Address Conflict Detected 1203-Game Port Address Conflict Detected 1611-Fan failure detected 1720-SMART Hard Drive Detects Imminent Failure 1721-SMART SCSI Hard Drive Detects Imminent Failure Probable Cause Device IRQ address conflicts with another device. Device IRQ address conflicts with another device. Device IRQ address conflicts with another device. Chassis fan not connected to the system board. Hard drive is about to fail. (Some hard drives have a firmware patch that will fix an erroneous error message.) Hard drive is about to fail. (Some hard drives have a firmware patch that will fix an erroneous error message.) Recommended Action Reset the IRQ. Reset the IRQ. Reset the IRQ. 1. Reconnect the fan. 2. Replace the fan. 3. Replace the system board. 1. Determine if hard drive is giving correct error message. 2. Apply firmware patch if applicable. (Visit www.hp.com/support) 3. Back up contents and replace hard drive. 1. Determine if hard drive is giving correct error message. 2. Apply firmware patch if applicable. 3. Back up contents and replace hard drive. Troubleshooting Guide www.hp.com A-9

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Troubleshooting Guide
www.hp.com
A–9
POST Error Messages
1201-System Audio
Address Conflict
Detected
Device IRQ address
conflicts with another
device.
Reset the IRQ.
1202-MIDI Port
Address Conflict
Detected
Device IRQ address
conflicts with another
device.
Reset the IRQ.
1203-Game Port
Address Conflict
Detected
Device IRQ address
conflicts with another
device.
Reset the IRQ.
1611-Fan failure
detected
Chassis fan not
connected to the system
board.
1. Reconnect the fan.
2. Replace the fan.
3. Replace the system board.
1720-SMART Hard
Drive Detects
Imminent Failure
Hard drive is about
to fail. (Some hard
drives have a firmware
patch that will fix an
erroneous error
message.)
1. Determine if hard drive is giving
correct error message.
2. Apply firmware patch if applicable.
(Visit
www.hp.com/support
)
3. Back up contents and replace hard
drive.
1721-SMART SCSI
Hard Drive Detects
Imminent Failure
Hard drive is about
to fail. (Some hard
drives have a firmware
patch that will fix an
erroneous error
message.)
1. Determine if hard drive is giving
correct error message.
2. Apply firmware patch if applicable.
3. Back up contents and replace hard
drive.
Numeric Codes and Text Messages
(Continued)
Code/Message
Probable Cause
Recommended Action