HP Point of Sale rp5000 Troubleshooting Guide (2nd Edition) - Page 33

Attempt the normal Windows Shut, seconds to turn off the power.

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Troubleshooting Without Diagnostics Solving Hard Drive Problems (Continued) Problem Cause Computer seems to be locked up. Program in use has stopped responding to commands. Solution Attempt the normal Windows "Shut Down" procedure. If this fails, press the power button for four or more seconds to turn off the power. To restart the computer, press the power button again. Troubleshooting Guide www.hp.com 2-17

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Troubleshooting Guide
www.hp.com
2–17
Troubleshooting Without Diagnostics
Computer seems to be
locked up.
Program in use has
stopped responding to
commands.
Attempt the normal Windows “Shut
Down” procedure. If this fails, press
the power button for four or more
seconds to turn off the power. To
restart the computer, press the
power button again.
Solving Hard Drive Problems
(Continued)
Problem
Cause
Solution