HP Point of Sale rp5000 Troubleshooting Guide (2nd Edition) - Page 44

Power LED flashes Red six, Reseat DIMMs. Power on

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Troubleshooting Without Diagnostics Solving Hardware Installation Problems (Continued) Problem Cause Solution Power LED flashes Red five times, once every second, followed by a two-second pause, and the computer beeps five times. Memory is installed incorrectly or is bad. 1. Reseat DIMMs. Power on the system. 2. Replace DIMMs one at a time to isolate the faulty module. 3. Replace third-party memory with HP memory. 4. Replace the system board. Power LED flashes Red six times, once every second, followed by a two-second pause, and the computer beeps six times. PCI video card is not seated properly or is bad, or system board is bad. ✎ The AGP slot is only used for the USB+Power card and is not meant for AGP cards. Only PCI graphics cards can be used in a PCI slot. For systems with a PCI graphics card: 1. Reseat the graphics card. Power on the system. 2. Replace the graphics card with a PCI graphics card. AGP graphics cards are not supported by the AGP slot. 3. Replace the system board. For systems with integrated graphics, replace the system board. 2-28 www.hp.com Troubleshooting Guide

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2–28
www.hp.com
Troubleshooting Guide
Troubleshooting Without Diagnostics
Power LED flashes Red five
times, once every second,
followed by a two-second
pause, and the computer
beeps five times.
Memory is installed
incorrectly or is bad.
1. Reseat DIMMs. Power on the
system.
2.
Replace DIMMs one at a time to
isolate the faulty module.
3. Replace third-party memory
with HP memory.
4. Replace the system board.
Power LED flashes Red six
times, once every second,
followed by a two-second
pause, and the computer
beeps six times.
PCI video card is not
seated properly or is
bad, or system board is
bad.
✎
The AGP slot is
only used for the
USB+Power card
and is not meant
for AGP cards.
Only PCI
graphics cards
can be used in a
PCI slot.
For systems with a PCI graphics
card:
1. Reseat the graphics card.
Power on the system.
2. Replace the graphics card with
a PCI graphics card. AGP
graphics cards are not
supported by the AGP slot.
3. Replace the system board.
For systems with integrated
graphics, replace the system board.
Solving Hardware Installation Problems
(Continued)
Problem
Cause
Solution