HP Point of Sale rp5000 Troubleshooting Guide (2nd Edition) - Page 56

POST Numeric Codes and Text Messages

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POST Error Messages POST Numeric Codes and Text Messages This section covers those POST errors that have numeric codes associated with them. The section also includes some text messages that may be encountered during POST. ✎ The computer will beep once after a POST text message is displayed on the screen. Numeric Codes and Text Messages Code/Message 101-Option ROM Error 102-System Board Failure 103-System Board Failure Probable Cause System ROM or expansion board option ROM checksum. DMA or timers DMA or timers Recommended Action 1. Verify the correct ROM. 2. Flash the ROM if needed. 3. If an expansion board was recently added, remove it and see if the problem remains. 4. Clear CMOS. (See Appendix B, "Password Security and Resetting CMOS.") 5. If the message disappears, there may be a problem with the expansion card. 6. Replace the system board. 1. Clear CMOS. (See Appendix B, "Password Security and Resetting CMOS.") 2. Remove expansion boards. 3. Replace the system board. 1. Clear CMOS. (See Appendix B, "Password Security and Resetting CMOS.") 2. Remove expansion boards. 3. Replace the system board. A-2 www.hp.com Troubleshooting Guide

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A–2
www.hp.com
Troubleshooting Guide
POST Error Messages
POST Numeric Codes and Text Messages
This section covers those POST errors that have numeric codes
associated with them. The section also includes some text messages
that may be encountered during POST.
✎
The computer will beep once after a POST text message is displayed
on the screen.
Numeric Codes and Text Messages
Code/Message
Probable Cause
Recommended Action
101-Option ROM
Error
System ROM or
expansion board
option ROM checksum.
1. Verify the correct ROM.
2. Flash the ROM if needed.
3. If an expansion board was recently
added, remove it and see if the
problem remains.
4. Clear CMOS. (See
Appendix B,
“Password Security and Resetting
CMOS.”
)
5. If the message disappears, there may
be a problem with the expansion
card.
6. Replace the system board.
102-System Board
Failure
DMA or timers
1. Clear CMOS. (See
Appendix B,
“Password Security and Resetting
CMOS.”
)
2. Remove expansion boards.
3. Replace the system board.
103-System Board
Failure
DMA or timers
1. Clear CMOS. (See
Appendix B,
“Password Security and Resetting
CMOS.”
)
2. Remove expansion boards.
3. Replace the system board.