HP Point of Sale rp5000 Troubleshooting Guide (2nd Edition) - Page 60

Diskette in Drive A not, Splash Screen image

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POST Error Messages Numeric Codes and Text Messages (Continued) Code/Message 410-Audio Interrupt Conflict 411-Network Interface Card Interrupt Conflict 501-Display Adapter Failure 510-Splash Screen image corrupted 511-CPU Fan not detected 601-Diskette Controller Error 602-Diskette Boot Record Error Probable Cause IRQ address conflicts with another device. IRQ address conflicts with another device. Graphics display controller. Splash Screen image has errors. Fan is not connected or may have malfunctioned. Diskette controller circuitry or floppy drive circuitry incorrect. Diskette in Drive A not bootable. Recommended Action Reset the IRQ. Reset the IRQ. 1. Reseat the graphics card (if applicable). 2. Clear CMOS. (See Appendix B, "Password Security and Resetting CMOS.") 3. Verify monitor is attached and turned on. 4. Replace the graphics controller. Install latest version of ROMPaq to restore image. 1. Reseat fan cable. 2. Replace the fan. 1. Run Computer Setup. 2. Check and/or replace cables. 3. Clear CMOS. (See Appendix B, "Password Security and Resetting CMOS.") 4. Replace diskette drive. 5. Replace the system board. Replace the diskette. A-6 www.hp.com Troubleshooting Guide

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A–6
www.hp.com
Troubleshooting Guide
POST Error Messages
410-Audio Interrupt
Conflict
IRQ address conflicts
with another device.
Reset the IRQ.
411-Network
Interface Card
Interrupt Conflict
IRQ address conflicts
with another device.
Reset the IRQ.
501-Display Adapter
Failure
Graphics display
controller.
1. Reseat the graphics card
(if applicable).
2. Clear CMOS. (See
Appendix B,
“Password Security and Resetting
CMOS.”
)
3. Verify monitor is attached and turned
on.
4. Replace the graphics controller.
510-Splash Screen
image corrupted
Splash Screen image
has errors.
Install latest version of ROMPaq to restore
image.
511-CPU Fan not
detected
Fan is not connected or
may have
malfunctioned.
1. Reseat fan cable.
2. Replace the fan.
601-Diskette
Controller Error
Diskette controller
circuitry or floppy drive
circuitry incorrect.
1. Run Computer Setup.
2. Check and/or replace cables.
3. Clear CMOS. (See
Appendix B,
“Password Security and Resetting
CMOS.”
)
4. Replace diskette drive.
5. Replace the system board.
602-Diskette Boot
Record Error
Diskette in Drive A not
bootable.
Replace the diskette.
Numeric Codes and Text Messages
(Continued)
Code/Message
Probable Cause
Recommended Action