IBM 8676 Hardware Maintenance Manual - Page 109

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Note: See "System" on page 112 to determine which components should be replaced by a field service technician. Error code/symptom FRU/action 1601 1. Do the following before replacing a FRU: (The system is able to communicate to the service processor, but the service processor failed to respond at the start of POST.) a. Remove the ac power to the server, wait 20 seconds; then, reconnect the ac power. Wait 30 seconds; then, turn on the server. b. Flash update the system management processor. 2. Remote Supervisor Adapter, if installed. 3. System board. 1602 (Cable for optional service processor adapter not installed) v Disconnect all server and option power cords from server, wait 30 seconds, reconnect, and retry. 1762 (Hard disk configuration error) 1. Hard disk drive. 2. Hard disk drive cables. 3. Run the Configuration/Setup Utility program. 4. SCSI backplane. 5. System board. 178X (Fixed disk error) 1. Hard disk drive cables. 2. Run diagnostics. 3. Hard disk drive. 4. System board. 1800 (No more hardware interrupt available for PCI adapter) 1. Run the Configuration/Setup Utility program. 2. Failing adapter. 3. System board. 1801 (No more ROM space available for PCI adapter) 1. Run the Configuration/Setup Utility program. 2. Remove adapter; then, disable BIOS on adapter and run the Configuration/Setup Utility program. 3. System board. 1962 (Drive does not contain a valid boot sector) 1. Verify that a startable operating system is installed. 2. Run diagnostics. 3. Hard disk drive. 4. SCSI backplane. 5. Cable. 6. System board. 2400 (Video controller test failure) 1. Video adapter (if installed) 2. System board 2462 (Video memory configuration error) 1. Video adapter (if installed) 2. System board 5962 (IDE CD-ROM drive configuration error) 1. Run the Configuration/Setup Utility program. 2. CD-ROM drive. 3. CD-ROM power cable. 4. IDE cable. 5. System board. 6. Battery. Chapter 6. Symptom-to-FRU index 99

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Note:
See
“System”
on
page
112
to
determine
which
components
should
be
replaced
by
a
field
service
technician.
Error
code/symptom
FRU/action
1601
(The
system
is
able
to
communicate
to
the
service
processor,
but
the
service
processor
failed
to
respond
at
the
start
of
POST.)
1.
Do
the
following
before
replacing
a
FRU:
a.
Remove
the
ac
power
to
the
server,
wait
20
seconds;
then,
reconnect
the
ac
power.
Wait
30
seconds;
then,
turn
on
the
server.
b.
Flash
update
the
system
management
processor.
2.
Remote
Supervisor
Adapter,
if
installed.
3.
System
board.
1602
(Cable
for
optional
service
processor
adapter
not
installed)
v
Disconnect
all
server
and
option
power
cords
from
server,
wait
30
seconds,
reconnect,
and
retry.
1762
(Hard
disk
configuration
error)
1.
Hard
disk
drive.
2.
Hard
disk
drive
cables.
3.
Run
the
Configuration/Setup
Utility
program.
4.
SCSI
backplane.
5.
System
board.
178X
(Fixed
disk
error)
1.
Hard
disk
drive
cables.
2.
Run
diagnostics.
3.
Hard
disk
drive.
4.
System
board.
1800
(No
more
hardware
interrupt
available
for
PCI
adapter)
1.
Run
the
Configuration/Setup
Utility
program.
2.
Failing
adapter.
3.
System
board.
1801
(No
more
ROM
space
available
for
PCI
adapter)
1.
Run
the
Configuration/Setup
Utility
program.
2.
Remove
adapter;
then,
disable
BIOS
on
adapter
and
run
the
Configuration/Setup
Utility
program.
3.
System
board.
1962
(Drive
does
not
contain
a
valid
boot
sector)
1.
Verify
that
a
startable
operating
system
is
installed.
2.
Run
diagnostics.
3.
Hard
disk
drive.
4.
SCSI
backplane.
5.
Cable.
6.
System
board.
2400
(Video
controller
test
failure)
1.
Video
adapter
(if
installed)
2.
System
board
2462
(Video
memory
configuration
error)
1.
Video
adapter
(if
installed)
2.
System
board
5962
(IDE
CD-ROM
drive
configuration
error)
1.
Run
the
Configuration/Setup
Utility
program.
2.
CD-ROM
drive.
3.
CD-ROM
power
cable.
4.
IDE
cable.
5.
System
board.
6.
Battery.
Chapter
6.
Symptom-to-FRU
index
99