IBM 8676 Hardware Maintenance Manual - Page 128

Software, service, support, Hardware

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You can find service information for your IBM products, including supported options, at http://www.ibm.com/pc/support/. If you click Profile from the support page, you can create a customized support page. The support page has many sources of information and ways for you to solve problems, including: v Diagnosing problems, using the IBM Online Assistant v Downloading the latest device drivers and updates for your products v Viewing Frequently Asked Questions (FAQ) v Viewing hints and tips to help you solve problems v Participating in IBM discussion forums v Setting up e-mail notification of technical updates about your products Software service and support Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with xSeries servers, IntelliStation workstations, and appliances. For information about which products are supported by Support Line in your country or region, go to http://www.ibm.com/services/sl/products/. For more information about Support Line and other IBM services, go to http://www.ibm.com/services/, or go to http://www.ibm.com/planetwide/ for support telephone numbers. Hardware service and support You can receive hardware service through IBM Integrated Technology Services or through your IBM reseller, if your reseller is authorized by IBM to provide warranty service. Go to http://www.ibm.com/planetwide/ for support telephone numbers. In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a week. In the U.K., these services are available Monday through Friday, from 9 a.m. to 6 p.m. 118 xSeries 335 Type 8676, Type 8830: Hardware Maintenance Manual and Troubleshooting Guide

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You
can
find
service
information
for
your
IBM
products,
including
supported
options,
at
If
you
click
Profile
from
the
support
page,
you
can
create
a
customized
support
page.
The
support
page
has
many
sources
of
information
and
ways
for
you
to
solve
problems,
including:
v
Diagnosing
problems,
using
the
IBM
Online
Assistant
v
Downloading
the
latest
device
drivers
and
updates
for
your
products
v
Viewing
Frequently
Asked
Questions
(FAQ)
v
Viewing
hints
and
tips
to
help
you
solve
problems
v
Participating
in
IBM
discussion
forums
v
Setting
up
e-mail
notification
of
technical
updates
about
your
products
Software
service
and
support
Through
IBM
Support
Line,
you
can
get
telephone
assistance,
for
a
fee,
with
usage,
configuration,
and
software
problems
with
xSeries
servers,
IntelliStation
workstations,
and
appliances.
For
information
about
which
products
are
supported
by
Support
Line
in
your
country
or
region,
go
to
For
more
information
about
Support
Line
and
other
IBM
services,
go
to
or
go
to
for
support
telephone
numbers.
Hardware
service
and
support
You
can
receive
hardware
service
through
IBM
Integrated
Technology
Services
or
through
your
IBM
reseller,
if
your
reseller
is
authorized
by
IBM
to
provide
warranty
service.
Go
to
for
support
telephone
numbers.
In
the
U.S.
and
Canada,
hardware
service
and
support
is
available
24
hours
a
day,
7
days
a
week.
In
the
U.K.,
these
services
are
available
Monday
through
Friday,
from
9
a.m.
to
6
p.m.
118
xSeries
335
Type
8676,
Type
8830:
Hardware
Maintenance
Manual
and
Troubleshooting
Guide