IBM 8676 Hardware Maintenance Manual - Page 11

Chapter

1.

General

information

The

IBM

Eserver

xSeries

335

server,

Type

8676

and

Type

8830,

is

a

1-U-high

1

rack

model

server

for

high-volume

network

transaction

processing.

This

high-performance,

symmetric

multiprocessing

(SMP)

server

is

ideally

suited

for

networking

environments

that

require

superior

microprocessor

performance,

input/output

(I/O)

flexibility,

and

high

manageability.

Performance,

ease

of

use,

reliability,

and

expansion

capabilities

were

key

considerations

in

the

design

of

your

server.

These

design

features

make

it

possible

for

you

to

customize

the

system

hardware

to

meet

your

needs

today

and

provide

flexible

expansion

capabilities

for

the

future.

If

you

have

access

to

the

Internet,

you

can

obtain

up-to-date

information

about

your

server

and

other

IBM

server

products

at

http://www.ibm.com/eserver/xseries/

on

the

World

Wide

Web.

The

latest

version

of

this

publication

is

available

from

the

IBM

Web

site.

Go

to

http://www.ibm.com/

and

click

Support

&

downloads

.

In

the

Technical

support

keyword

search

field,

type

8676

(or

8830)

and

click

Go

.

A

list

of

publications

for

your

server

is

displayed.

Note:

The

illustrations

in

this

document

might

differ

slightly

from

the

hardware.

Related

publications

This

Hardware

Maintenance

Manual

and

Troubleshooting

Guide

is

provided

in

Portable

Document

Format

(PDF)

on

the

IBM

xSeries

Documentation

CD.

It

contains

information

to

help

you

solve

the

problem

yourself

or

to

provide

helpful

information

to

a

service

technician.

In

addition

to

this

Hardware

Maintenance

Manual

and

Troubleshooting

Guide

,

the

following

xSeries

335

Type

8676

and

Type

8830

documentation

is

provided

with

your

server:

v

User’s

Guide

The

User’s

Guide

contains

general

information

about

the

server.

v

Installation

Guide

This

printed

publication

contains

instructions

for

setting

up

your

server

and

basic

instructions

for

installing

some

options.

v

Option

Installation

Guide

This

publication

is

in

PDF

on

the

IBM

xSeries

Documentation

CD.

It

contains

detailed

instructions

for

installing,

removing,

and

connecting

optional

devices

that

your

server

supports.

v

Safety

Book

This

multilingual

publication

is

provided

in

PDF

on

the

IBM

xSeries

Documentation

CD.

It

contains

translated

versions

of

the

caution

and

danger

statements

that

appear

in

the

documentation

for

your

server.

Each

caution

and

danger

statement

has

an

assigned

number,

which

you

can

use

to

locate

the

corresponding

statement

in

your

native

language.

1.

Racks

are

marked

in

vertical

increments

of

1.75

inches

each.

Each

increment

is

referred

to

as

a

unit,

or

a

″

U

″

.

A

1-U-high

device

is

1.75

inches

tall.

©

Copyright

IBM

Corp.

2002

1

Section	Page
About this manual	5
Important safety information	5
Online support	5
Contents	7
Chapter 1. General information	11
Related publications	11
Notices and statements used in this book	12
Features and specifications	12
Server controls, LEDs and power	14
Front view	14
Operator information panel	15
Rear view	16
Server power features	17
Turning on the server	17
Turning off the server	17
Standby mode	18
Chapter 2. Configuring the server	19
Using the ServerGuide Setup and Installation CD	19
Using the Configuration/Setup Utility program	19
Using the LSI Logic Configuration Utility program	20
Using ServeRAID Manager	20
Using ServeRAID Manager in startable-CD mode	21
Configuring the controller	21
Viewing the configuration	25
Getting assistance	26
Configuring the Gigabit Ethernet controller	27
Updating the integrated system management firmware	28
Using the IBM Director	28
Chapter 3. Diagnostics	29
General checkout	29
Checkout procedure	30
Diagnostic tools overview	31
POST error logs	31
Viewing error logs from the Configuration/Setup Utility program	32
Viewing error logs from the diagnostic programs	32
Diagnostic programs and error messages	32
Starting the diagnostic programs	32
Viewing the test log	33
Viewing the System Error log	33
Diagnostic error message tables	34
Error code format	34
Text message format	34
ServerGuide error symptoms	35
Small computer system interface messages	35
Light Path Diagnostics	36
Level 2 diagnostic panel LEDs	36
Recovering the BIOS code	37
Power checkout	38
Troubleshooting the Ethernet controller	39
Ethernet plug wrap test	39
Network connection problems	39
Ethernet controller troubleshooting chart	40
Ethernet controller messages	41
Novell NetWare or IntraNetWare system ODI driver messages	41
NDIS 4.0 (Windows NT) driver messages	42
Ethernet Windows NDIS teaming messages	44
Chapter 4. Customer replaceable units	47
Installation guidelines	47
System reliability considerations	47
Major components of the xSeries 335 Type 8676 and Type 8830 server	48
System-board component locations	49
System-board internal connectors	49
System-board switches and jumpers	50
System-board external connectors	51
System-board LEDs	52
System-board option connectors	53
Removing the cover and bezel	54
Working with adapters	55
Adapter considerations	55
Installing an adapter	57
Hard disk drives	58
Installing a hot-swap hard disk drive	59
Installing a non-hot-swap hard disk drive	59
Memory technology transition	60
Installing memory modules	61
Installing a microprocessor	62
Replacing a fan assembly	66
Replacing the battery	67
Completing the installation	69
Installing the cover and bezel	69
Cabling the server	69
Cabling a C2T chain	70
Testing the C2T chain	71
Using the C2T chain	72
Cabling an ASM interconnect network	72
Updating the server configuration	74
Installing the server in a rack	75
Input/output connectors	75
C2T connectors	76
C2T breakout cable connectors	76
Ethernet connector	77
Integrated system management connector	77
Serial connector	77
Universal Serial Bus connectors	77
Chapter 5. Service replaceable units	79
Thermal grease	79
Power supply	80
Operator information card	82
Diskette drive	83
SCSI backplane	84
Riser card	85
System board	86
Chapter 6. Symptom-to-FRU index	89
Beep symptoms	89
No-beep symptoms	92
Light Path Diagnostic panel system error LED	92
Diagnostic error codes	94
Error symptoms	99
POST error codes	105
Service processor error codes	111
ServeRAID error codes	111
POST (ISPR) error procedures	113
SCSI error codes	115
Temperature error messages	115
Fan error messages	116
Power error messages	116
System shutdown	117
Voltage related system shutdown	117
Temperature related system shutdown	118
DASD checkout	118
Host built-in self test (BIST)	118
Bus fault messages	119
Undetermined problems	119
Problem determination tips	120
Chapter 7. Parts listing for the xSeries 335	121
System	122
Keyboard CRUs	123
Power cord CRUs	124
Appendix A. Getting help and technical assistance	127
Before you call	127
Using the documentation	127
Getting help and information from the World Wide Web	127
Software service and support	128
Hardware service and support	128
Appendix B. Related service information	129
Safety information	129
General safety	129
Electrical safety	130
Safety inspection guide	131
Handling electrostatic discharge-sensitive devices	132
Grounding requirements	132
Notice for customers in the State of California	133
Safety notices (multilingual translations)	133
Appendix C. Notices	165
Edition notice	165
Trademarks	166
Important notes	166
Product recycling and disposal	167
Electronic emission notices	167
Federal Communications Commission (FCC) statement	167
Industry Canada Class A emission compliance statement	168
Australia and New Zealand Class A statement	168
United Kingdom telecommunications safety requirement	168
European Union EMC Directive conformance statement	168
Taiwanese Class A warning statement	169
Chinese Class A warning statement	169

IBM 8676 Hardware Maintenance Manual - Page 11

General, information

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