IBM 8676 Hardware Maintenance Manual - Page 35

ServerGuide, error, symptoms, Small, computer, system, interface, messages

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Not Applicable This result occurs when you specify a diagnostic test for a device that is not present. Aborted This result occurs when the test could not proceed, for example, because of the system configuration. Warning This result occurs when a possible problem is reported during the diagnostic test, such as when a device driver is not found. test specific string is additional information that you can use to analyze the problem. ServerGuide error symptoms Look for the symptom in the left column of the chart. Probable solutions to the problem are in the right column. Table 2. ServerGuide Setup and Installation CD Symptom Suggested action The ServerGuide Setup and Installation CD will not start. v Ensure that the server is supported and has a startable (bootable) CD-ROM drive. v If the startup (boot) sequence settings have been altered, ensure that the CD-ROM drive is first in the startup sequence. v If more than one CD-ROM drive is installed, ensure that only one drive is set as the primary drive. Start the CD from the primary drive. The SCSI RAID v Ensure that there are no duplicate SCSI IDs or IRQ assignments. program cannot v Ensure that the hard disk drive is connected properly. view all installed drives, or the NOS cannot be installed. The Operating System Installation program continuously loops. Make more space available on the hard disk. The ServerGuide program will not start the NOS CD. Ensure that the NOS CD you have is supported by the ServerGuide program. See the ServerGuide Setup and Installation CD label for a list of supported NOS versions. The NOS cannot be installed; the option is not available. Ensure that the NOS is supported on the server. If the NOS is supported, either there is no logical drive defined (SCSI RAID systems) or the ServerGuide System Partition is not present. Run the ServerGuide program, and ensure that setup is complete. Small computer system interface messages If you receive a SCSI error message, see "SCSI error codes" on page 105. Note: If the server does not have a hard disk drive, ignore any message that indicates that the BIOS is not installed. Chapter 3. Diagnostics 25

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Not
Applicable
This
result
occurs
when
you
specify
a
diagnostic
test
for
a
device
that
is
not
present.
Aborted
This
result
occurs
when
the
test
could
not
proceed,
for
example,
because
of
the
system
configuration.
Warning
This
result
occurs
when
a
possible
problem
is
reported
during
the
diagnostic
test,
such
as
when
a
device
driver
is
not
found.
test
specific
string
is
additional
information
that
you
can
use
to
analyze
the
problem.
ServerGuide
error
symptoms
Look
for
the
symptom
in
the
left
column
of
the
chart.
Probable
solutions
to
the
problem
are
in
the
right
column.
Table
2.
ServerGuide
Setup
and
Installation
CD
Symptom
Suggested
action
The
ServerGuide
Setup
and
Installation
CD
will
not
start.
v
Ensure
that
the
server
is
supported
and
has
a
startable
(bootable)
CD-ROM
drive.
v
If
the
startup
(boot)
sequence
settings
have
been
altered,
ensure
that
the
CD-ROM
drive
is
first
in
the
startup
sequence.
v
If
more
than
one
CD-ROM
drive
is
installed,
ensure
that
only
one
drive
is
set
as
the
primary
drive.
Start
the
CD
from
the
primary
drive.
The
SCSI
RAID
program
cannot
view
all
installed
drives,
or
the
NOS
cannot
be
installed.
v
Ensure
that
there
are
no
duplicate
SCSI
IDs
or
IRQ
assignments.
v
Ensure
that
the
hard
disk
drive
is
connected
properly.
The
Operating
System
Installation
program
continuously
loops.
Make
more
space
available
on
the
hard
disk.
The
ServerGuide
program
will
not
start
the
NOS
CD.
Ensure
that
the
NOS
CD
you
have
is
supported
by
the
ServerGuide
program.
See
the
ServerGuide
Setup
and
Installation
CD
label
for
a
list
of
supported
NOS
versions.
The
NOS
cannot
be
installed;
the
option
is
not
available.
Ensure
that
the
NOS
is
supported
on
the
server.
If
the
NOS
is
supported,
either
there
is
no
logical
drive
defined
(SCSI
RAID
systems)
or
the
ServerGuide
System
Partition
is
not
present.
Run
the
ServerGuide
program,
and
ensure
that
setup
is
complete.
Small
computer
system
interface
messages
If
you
receive
a
SCSI
error
message,
see
“SCSI
error
codes”
on
page
105.
Note:
If
the
server
does
not
have
a
hard
disk
drive,
ignore
any
message
that
indicates
that
the
BIOS
is
not
installed.
Chapter
3.
Diagnostics
25