IBM 8676 Hardware Maintenance Manual - Page 111

Service, processor, error, codes, ServeRAID

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Note: See "System" on page 112 to determine which components should be replaced by a field service technician. Error code/symptom FRU/action 00180700, 00180800 (General PCI error) 1. System board 2. PCI adapter 00181000 (PCI error) 1. Adapter 2. System board 01295085 (ECC checking hardware test error) 1. System board 2. Microprocessor 01298001 (System BIOS installed on this server does not support level of processor) 1. Ensure all microprocessors have the same cache size. 2. Microprocessor 1. 01298002 (System BIOS installed on this server does not support level of processor) 1. Ensure all microprocessors have the same cache size. 2. Microprocessor 2. 01298101 (System BIOS installed on this server does not support level of processor) 1. Ensure all microprocessors have the same cache size. 2. Microprocessor 1. 01298102 (System BIOS installed on this server does not support level of processor) 1. Ensure all microprocessors have the same cache size. 2. Microprocessor 2. 01298200 (Microprocessor speed mismatch) 1. Ensure all microprocessors are the same speed. 2. Microprocessor. I9990301 (Hard disk sector error) 1. Hard disk drive 2. SCSI backplane 3. Cable 4. System board I9990305 (Hard disk sector error, no operating system installed) 1. Install operating system to hard disk. I9990650 (AC power has been restored) 1. Check cable. 2. Check for interruption of power. 3. Power cable. Service processor error codes When viewed from POST, service processor error codes will appear in hexadecimal form (generally beginning with A2, A3, A4, A5, A6, A7, AD, AE, or E1), unless a Remote Supervisor Adapter is installed. However, when viewed from the System Error Log, the messages will appear as text. To determine a possible error condition for the service processor, see the System Error Log (see "Viewing error logs from the diagnostic programs" on page 22). ServeRAID error codes In the following error codes, x can be any number or letter. Chapter 6. Symptom-to-FRU index 101

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Note:
See
“System”
on
page
112
to
determine
which
components
should
be
replaced
by
a
field
service
technician.
Error
code/symptom
FRU/action
00180700,
00180800
(General
PCI
error)
1.
System
board
2.
PCI
adapter
00181000
(PCI
error)
1.
Adapter
2.
System
board
01295085
(ECC
checking
hardware
test
error)
1.
System
board
2.
Microprocessor
01298001
(System
BIOS
installed
on
this
server
does
not
support
level
of
processor)
1.
Ensure
all
microprocessors
have
the
same
cache
size.
2.
Microprocessor
1.
01298002
(System
BIOS
installed
on
this
server
does
not
support
level
of
processor)
1.
Ensure
all
microprocessors
have
the
same
cache
size.
2.
Microprocessor
2.
01298101
(System
BIOS
installed
on
this
server
does
not
support
level
of
processor)
1.
Ensure
all
microprocessors
have
the
same
cache
size.
2.
Microprocessor
1.
01298102
(System
BIOS
installed
on
this
server
does
not
support
level
of
processor)
1.
Ensure
all
microprocessors
have
the
same
cache
size.
2.
Microprocessor
2.
01298200
(Microprocessor
speed
mismatch)
1.
Ensure
all
microprocessors
are
the
same
speed.
2.
Microprocessor.
I9990301
(Hard
disk
sector
error)
1.
Hard
disk
drive
2.
SCSI
backplane
3.
Cable
4.
System
board
I9990305
(Hard
disk
sector
error,
no
operating
system
installed)
1.
Install
operating
system
to
hard
disk.
I9990650
(AC
power
has
been
restored)
1.
Check
cable.
2.
Check
for
interruption
of
power.
3.
Power
cable.
Service
processor
error
codes
When
viewed
from
POST,
service
processor
error
codes
will
appear
in
hexadecimal
form
(generally
beginning
with
A2,
A3,
A4,
A5,
A6,
A7,
AD,
AE,
or
E1),
unless
a
Remote
Supervisor
Adapter
is
installed.
However,
when
viewed
from
the
System
Error
Log,
the
messages
will
appear
as
text.
To
determine
a
possible
error
condition
for
the
service
processor,
see
the
System
Error
Log
(see
“Viewing
error
logs
from
the
diagnostic
programs”
on
page
22).
ServeRAID
error
codes
In
the
following
error
codes,
x
can
be
any
number
or
letter.
Chapter
6.
Symptom-to-FRU
index
101