IBM 8676 Hardware Maintenance Manual - Page 94

Diagnostic, error, codes

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Page 94 highlights

Note: See "System" on page 112 to determine which components should be replaced by a field service technician. Diagnostics panel LED FRU/action DASD (The LED located next to 1. Be sure the fans are operating correctly and the airflow is good. the drive bay that the failing drive is installed in is lit. Check the amber 2. SCSI backplane. drive LED for the failing hard drive.) PCI A (PCI/PCI-X slot 2 failed or 1. Adapter the integrated SCSI adapter failed.) 2. System board PCI B (An integrated Ethernet controller or PCI/PCI-X slot 1 failed.) 1. Adapter 2. System board PCI C (PCI/PCI-X slot 1 or the integrated video adapter failed.) 1. Adapter 2. System board NMI (Nonmaskable interrupt occurred.) 1. Restart the server. 2. Check the System Error Log. NON OPT (A PCI bus is not v Switch adapters, if possible. If adapters cannot be switched, they will operating at maximum efficiency.) continue to operate at lowered efficiency and light will remain lit. Diagnostic error codes Note: In the following error codes, if XXX is 000, 195, or 197, do not replace a FRU. The description for these error codes are: 000 The test passed. 195 The Esc key was pressed to stop the test. 197 Warning; a hardware failure might not have occurred. For all error codes, replace the FRU or take the action indicated. Note: See "System" on page 112 to determine which components should be replaced by a field service technician. Error code/symptom FRU/action 001-XXX-000 (Failed core tests) v System board 001-XXX-001 (Failed core tests) v System board 001-250-000 (Failed system board ECC) v System board 001-250-001 (Failed processor board ECC) v System board 005-XXX-000 (Failed video test) 1. Video adapter (if installed) 2. System board 011-XXX-000 (Failed COM1 serial port test) v Check loopback plug connected to externalized serial port. v Check cable from externalized port to system board. 011-XXX-001 (Failed COM2 serial port test) v Check loopback plug connected to externalized serial port. v Check cable from externalized port to system board. 84 xSeries 335 Type 8676, Type 8830: Hardware Maintenance Manual and Troubleshooting Guide

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Note:
See
“System”
on
page
112
to
determine
which
components
should
be
replaced
by
a
field
service
technician.
Diagnostics
panel
LED
FRU/action
DASD
(The
LED
located
next
to
the
drive
bay
that
the
failing
drive
is
installed
in
is
lit.
Check
the
amber
drive
LED
for
the
failing
hard
drive.)
1.
Be
sure
the
fans
are
operating
correctly
and
the
airflow
is
good.
2.
SCSI
backplane.
PCI
A
(PCI/PCI-X
slot
2
failed
or
the
integrated
SCSI
adapter
failed.)
1.
Adapter
2.
System
board
PCI
B
(An
integrated
Ethernet
controller
or
PCI/PCI-X
slot
1
failed.)
1.
Adapter
2.
System
board
PCI
C
(PCI/PCI-X
slot
1
or
the
integrated
video
adapter
failed.)
1.
Adapter
2.
System
board
NMI
(Nonmaskable
interrupt
occurred.)
1.
Restart
the
server.
2.
Check
the
System
Error
Log.
NON
OPT
(A
PCI
bus
is
not
operating
at
maximum
efficiency.)
v
Switch
adapters,
if
possible.
If
adapters
cannot
be
switched,
they
will
continue
to
operate
at
lowered
efficiency
and
light
will
remain
lit.
Diagnostic
error
codes
Note:
In
the
following
error
codes,
if
XXX
is
000
,
195
,
or
197
,
do
not
replace
a
FRU.
The
description
for
these
error
codes
are:
000
The
test
passed.
195
The
Esc
key
was
pressed
to
stop
the
test.
197
Warning;
a
hardware
failure
might
not
have
occurred.
For
all
error
codes,
replace
the
FRU
or
take
the
action
indicated.
Note:
See
“System”
on
page
112
to
determine
which
components
should
be
replaced
by
a
field
service
technician.
Error
code/symptom
FRU/action
001-XXX-000
(Failed
core
tests)
v
System
board
001-XXX-001
(Failed
core
tests)
v
System
board
001-250-000
(Failed
system
board
ECC)
v
System
board
001-250-001
(Failed
processor
board
ECC)
v
System
board
005-XXX-000
(Failed
video
test)
1.
Video
adapter
(if
installed)
2.
System
board
011-XXX-000
(Failed
COM1
serial
port
test)
v
Check
loopback
plug
connected
to
externalized
serial
port.
v
Check
cable
from
externalized
port
to
system
board.
011-XXX-001
(Failed
COM2
serial
port
test)
v
Check
loopback
plug
connected
to
externalized
serial
port.
v
Check
cable
from
externalized
port
to
system
board.
84
xSeries
335
Type
8676,
Type
8830:
Hardware
Maintenance
Manual
and
Troubleshooting
Guide